Al Cramer
Al Cramer at Sloane Toyota of Philadelphia
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Al Cramer

Business Manager

Sloane Toyota of Philadelphia

1546 Cottman Avenue
Philadelphia, PA 19111

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rated
96 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

22 yrs, 6 mos

not yet
rated

96 Reviews

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96 Reviews of Al Cramer

November 13, 2024

Dealership Rating
Employee Rating

Joe Darcy from Sloane Toyota was very professional and helpful I came in for an inspection. He kept me updated with my vehicle great communication with Joey Darcy I really appreciate him with the hard wor More

by Bory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ilya Ganetsky, Jason Discolo , Joe Darcy

Nov 13, 2024

Sloane Toyota of Philadelphia responded

Bory, we're delighted to hear that Joe provided you with excellent service at Sloane Toyota of Philadelphia. Thank you for recognizing his professionalism and communication skills! We appreciate your feedback and look forward to serving you again in the future.

December 04, 2023

Dealership Rating
Employee Rating

Great Would come back. Sam was honest, helpfull and friendly. Manager Jason gave me a great deal. More

by jerzjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Fareri

Dec 04, 2023

Sloane Toyota of Philadelphia responded

Congrats on your new car from Sloane Toyota of Philadelphia! We are thrilled to read that Jason and Sam were honest and ensured you got an excellent deal. Enjoy the ride!

November 17, 2023

Dealership Rating
Employee Rating

I was forced and tricked into getting a new vehicle Very disappointed, very unsatisfied. Really wish someone from the corporate Office Wood reach out to me. More

by Bighow1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ray Hildenbrand, Edward Kogan

Nov 29, 2023

Sloane Toyota of Philadelphia responded

We're truly sorry to hear about your experience. We never want our customers to feel forced or tricked into anything, so it's important that we address this issue directly with you. Please reach out at your earliest convenience so I can assist further in resolving this. Thank you, Jason Discolo - General Manager - 215-742-9300

January 13, 2023

Dealership Rating
Employee Rating

Excellent Customer Service by Sales Person (Ahamadur), Managers and Finance personnel. We purchased pre-owned Toyota Certified 2020 Sienna XLE and quite satisfied with overall purchase. More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Sloane Toyota of Philadelphia responded

Congratulations on your new Sienna XLE, Mac! The Sloane Toyota of Philadelphia team is happy to see your car-buying experience was a positive one.

September 24, 2022

Dealership Rating
Employee Rating

I had the best experience with Toan for purchasing my new car! Toan is extremely professional and provided the absolute best customer service I have ever experienced. Toan made the whole process quick and ea More

by opingaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toan Chung

Sep 26, 2022

Sloane Toyota of Philadelphia responded

Congratulations on your new car! We are thrilled that Toan and the team took such great care of you and made you a happy customer. Thank you from all of us at Sloane Toyota of Philadelphia!

August 16, 2022

Dealership Rating
Employee Rating

Really great experience! They honored the lower price when there was a discrepancy between Autotrader and their own website. Arrived at the dealership and was test-driving th More

by Gavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zuriel Rodriguez

Aug 16, 2022

Sloane Toyota of Philadelphia responded

Gavin, thank you for the great review! We are so glad to hear that you found the right vehicle working with Zueriel, Al, and the Sloane Toyota of Philadelphia team. We will be sure to pass on your appreciation to them. Drive safely, and we hope to see you back again down the road!

June 17, 2022

Dealership Rating
Employee Rating

Great service right in our backyard. My husband and I visited other dealerships, but Sloane was able to do the darn thing. My salesperson, Londale, was great to work with. He's knowledge More

by s1living2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Londale Walden

Jun 17, 2022

Sloane Toyota of Philadelphia responded

Thank you for taking the time to leave us this review! We are glad to hear that our team was knowledgeable, kind, and professional. We will let Londale know that you appreciated his assistance! --Sloane Toyota of Philadelphia Team

June 01, 2022

Dealership Rating
Employee Rating

I was please with the service from the beginning to the end. Dan did a brood job overall before we met him In person (i.e. through the phone conversations based on my internet search). The receptionist wa More

by Abuhibah1o1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Lucas

May 28, 2022

Dealership Rating
Employee Rating

Sloane Toyota of Philadelphia is an excellent dealership to do business with. Been coming here for years and would recommend to anyone looking for a new or used car, SUV, truck or minivan. Mark Vega is a gr More

by stevess31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barsky, Mark Vega

May 06, 2022

Dealership Rating
Employee Rating

Ed is an amazing and very knowledgeable salesman. This is the third car we’ve bought from him and from this dealership. I wouldn’t go anywhere else. Sloane Toyota is the place to go for all your car More

by Joeandmarta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Sloane Toyota of Philadelphia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300

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