Al Abbas | Page 11

Worst Dealership in Illinois If I could give this dealership zero Stars I would. They are probably the most dishonest car dealership I've ever dealt with. We drove almost an hour If I could give this dealership zero Stars I would. They are probably the most dishonest car dealership I've ever dealt with. We drove almost an hour to buy a vehicle that look like a great deal. We didn't haggle on price and my husband let them know almost a week ahead of time we would be coming to purchase vehicle. They had promised to have vehicle detailed and ready when we came. Derek our salesman acted like he had no idea we were coming and vehicle was filthy when we got there. We decided we would overlook the condition and go ahead and buy the vehicle so we went ahead and made the deal for the full asking price. We were told they would take our trade-in and would give us a loner until they got the vehicle cleaned. We went ahead and completed the deal, and then they told us that they had no loner for us. At that point they had our money so we drove our vehicle home and came back after the weekend and pick up our new vehicle. This whole process took several hours. We thought our problems were over, but three months later we found out they never submitted the title when are bank called us. We spent three full days on the phone getting the runaround and leaving messages for their management flat out told us they did not care because this wasn't an expensive vehicle that we purchased. We finally forced them to send the title to the Secretary of State to get processed. When I talked to the head manager al-abbas he kept asking me what do I want? I told him what did he consider three months worth of aggravation and horrible customer service to be worth. He told me he would send $100 gift card in the mail. I would never recommend this dealership to my worst enemy, please be smarter than we were and read the reviews before you go to get a" good deal' from this bunch of shysters who only care about you if you are spending $50,000. If I didn't work a full-time job I would pursue some sort of legal consequence for these Crooks as they clearly broke the law according to the Secretary of State. Just consider yourself warned, as bad as car dealers are considered hey, this is the worst of the worst. More

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Nizar Assria was really helpful. Nizar was totally amazing he was very patient with me. Which I’m so appreciative due to it was my first time ever purchasing a ca. And I’m so happy h Nizar was totally amazing he was very patient with me. Which I’m so appreciative due to it was my first time ever purchasing a ca. And I’m so happy he was a helping hand. More

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Joe Williams is a very laid-back sales person. But that doesn’t mean he doesn’t know his stuff. He is a former Hyundai mechanic so he knows the cars inside and ou is a very laid-back sales person. But that doesn’t mean he doesn’t know his stuff. He is a former Hyundai mechanic so he knows the cars inside and out. He never gave me the hard sell, which I greatly appreciated. He’s very calm and patient even when the customer is indecisive. I would definitely recommend working with Joe. More

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Professional and very nice Had a great experience working with Nazar and the team. They met all my expectations and the price I was looking for. The management team were also Had a great experience working with Nazar and the team. They met all my expectations and the price I was looking for. The management team were also amazing shout out to my new friend Al Abbas. I definitely recommend this place to anyone that is looking there next car. More

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Best experience evet My wife and I needed to buy 2 cars - one commuter and one family car. Our experience could not have been better. Nizar listened to our needs and guide My wife and I needed to buy 2 cars - one commuter and one family car. Our experience could not have been better. Nizar listened to our needs and guided us to cars that met those needs and our budget. While we had preliminary thoughts as to specific vehicles, it was his recommendation that helped us get the family car that worked for us - and it wasn’t the one we originally had in mind. More

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Great Dealership! Excellent experience!!Thank you Joe Williams and Al!Joe Williams is a great salesman..He went out of his way for us and had alot of patients.. Excellent experience!!Thank you Joe Williams and Al!Joe Williams is a great salesman..He went out of his way for us and had alot of patients.. More

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Best dealership experience ever! I recently bought a certified used vehicle from Valley Hyundai and was blown away by the level of service I received. My salesperson Ryan Hammonds and I recently bought a certified used vehicle from Valley Hyundai and was blown away by the level of service I received. My salesperson Ryan Hammonds and the GM Al Abbas made this easily the best experience I’ve ever had purchasing a vehicle. They were helpful, courteous, accommodating, and actually listened to what I wanted instead of pressuring me to buy a car that they wanted to sell me. They got me the car I wanted at a fair price, and I didn’t have to spend all day at the dealership. I can’t say enough about the level of professionalism displayed by the staff. Highly recommended! More

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Sells rep Ben was amazing. A++++ I had an amazing experience at the dealership. Sells rep Ben & the manger at the front desk was very helpful. They did everything they can to help me I had an amazing experience at the dealership. Sells rep Ben & the manger at the front desk was very helpful. They did everything they can to help me find a nice brand new vehicle and gave me good value for my trade in. Ben & the manager has impressed me. Both of their work ethic is amazing. Ben walked me through the entire car features. He was so friendly that made me feel welcome. Because of Ben & the manager, I walked out with a amazing car with 100% satisfaction. A++++. Ben you definitely deserve a raise in salary. Great Job! The manager at the front desk made me feel welcome. He had the smile on his face the entire time. He is truly a people person. He was so friendly to me that I know I am not going to get ripped off. He also made it possible for me to walk out with my first brand new car. Great job! 100% satisfied. A++++ More

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Great experience! Nizzar made sure I felt at home. Nizar was great! He worked hard at helping me getting my new car. I would highly recommend Nizzar!! Great experience!! Please ask for Niar, you won't Nizar was great! He worked hard at helping me getting my new car. I would highly recommend Nizzar!! Great experience!! Please ask for Niar, you won't regret! More

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Nazir Assria was amazing! This was my first time buying a car and Nizar made the process smooth and seamless. He was very easy to work with and helped us buy a car that was a l This was my first time buying a car and Nizar made the process smooth and seamless. He was very easy to work with and helped us buy a car that was a little out of our price range but I really wanted to buy the car and he worked all ends to make it possible! He was very knowledgable, honest, and real. I feel very appreciated as a customer and the excitement I felt all around was second to none when I told him that I just bought my dream car. Nizar is a very experienced professional and I highly recommend his services to anyone looking to buy their dream car! Thank you Nizar! More

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