Akin Dixon

Professional and courteous service provided. I listed a problem and it was checked out and a suggestion was made for the next time. I listed a problem and it was checked out and a suggestion was made for the next time. More

by pleungnyc Verified Customer Verified Customer

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Called to make an appt. and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and th and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and that it would take 90 minutes. After 2 hours they hadn't even started on my car! I was there for 3 hours!! For a 20 minute job! Never had to wait at a Toyota service anywhere near that long in decades! Asked to speak to service manager. Was told he stepped away and would call me when he gets back. He never did. My car is only 3 plus months old and will need many service calls in the future. I need to know if this is what I can expect in the future. More

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Mr. Akin was very courteous, and helpful. My regular maintenance was completed in the timeframe allocated. maintenance was completed in the timeframe allocated. More

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Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. radio as it was not working after the change of the battery. More

by AKJOHN2002 Verified Customer Verified Customer

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Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable hours for a battery charger ,Not acceptable More

by reyad_ly Verified Customer Verified Customer

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Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. Akin the service representative answered all my questions and showed me everything I asked about. More

by pleungnyc Verified Customer Verified Customer

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The service at Advantage Toyota is always professional. They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful persona They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful personality and always so helpful and letting me know what my car needs. More

by MJ13585 Verified Customer Verified Customer

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Excellent all the time! Always happy with Toyota in Valley Stream! The best by far Always happy with Toyota in Valley Stream! The best by far More

by gsnookypie Verified Customer Verified Customer

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Good service, no rush on going over the options and financial choices available on selects. financial choices available on selects. More

by tpalmer447 Verified Customer Verified Customer

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I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also witnessed that same concern for other customers. Lakeem Burris is very knowledgeable and patient. He thoroughly answered all of my questions about different models and costs. Lastly, Jessica slowly reviewed my financial paperwork with me and answered my questions. Encounters with the service department staff have also been positive. I will continue to recommend this dealership. More

by paranyc620 Verified Customer Verified Customer

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