Akin Dixon | Page 20

Toyota is the beest sev the employee work with a smile and great help thank toyata and great help thank toyata More

by BEAAGENTS Verified Customer Verified Customer

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Just horrible experience overall. Poor communication overpriced in comparison to other Toyota service centers. I left my car gave the advisor my number seen visually him write it down Poor communication overpriced in comparison to other Toyota service centers. I left my car gave the advisor my number seen visually him write it down then he email me 3:33 saying he cannot reach me via phone. In his email he failed to mention he will be closing in 27 mins and I need to come get my car. When I called front desk person stated I have to pick it up the next day thank god for sale manager that helped me get my keys. When I got my paperwork I see 516 number listed as my contact that is not my number so of course he couldn’t reach me but moreover I reiterated my number before I left. And if he have the correct email contacting me 27 minutes before closing is unacceptable. This is my first and last time at this location as I typically go to Hempstead (amazing team) to patch a tire at Hempstead was $35 and at this location I was offered almost double the price. Why would I pay double for the same service from the same company? It’s not like Beyoncé the one fixing the car just doesn’t make sense. Then when I asked about shuttle service the advisor said they only go within 3 miles. I’ve received shuttle from Hempstead toyota to queens from bmw Freeport to queens. And I’ve never ran across this type of customer service with such limitations. Overall this is not for me. More

by sashmonae Verified Customer Verified Customer

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From scheduling an appointment to the service itself was excellent. I was updated on every service provided and I received my vehicle on time. excellent. I was updated on every service provided and I received my vehicle on time. More

by bukolami17 Verified Customer Verified Customer

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Great people great service as always. , my service rep was exceptional and extremely professional. I will definitely return for future service and also to do a new lease when my current le , my service rep was exceptional and extremely professional. I will definitely return for future service and also to do a new lease when my current lease is up. More

by kevinb1tmo Verified Customer Verified Customer

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This dealership owns up to when they have made a mistake and corrects them in a timely fashion. and corrects them in a timely fashion. More

by COLLINSKIDS6 Verified Customer Verified Customer

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The time was to long to wait. You need to improve on that one o You need to improve on that one o More

by MARIEDESULME Verified Customer Verified Customer

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Very pleasant workers who takes interest in quality servicing of my vehicle and others also. servicing of my vehicle and others also. More

by PITTBAILEY35 Verified Customer Verified Customer

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I was totally impressed with the level of service received at the dealership. From start to finish I was amazed because the staffs were all courteous and dedicated to their work. Time wise, I didn't received at the dealership. From start to finish I was amazed because the staffs were all courteous and dedicated to their work. Time wise, I didn't spend too much time there as it was like a breeze. More

by SHOLAEXMAYS Verified Customer Verified Customer

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I like the place the people are nice the service is good and the appointment time is Accurate. and the appointment time is Accurate. More

by SHARAZ.ALI Verified Customer Verified Customer

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Always receive great service. Akin always takes excellent care of my Venza. The waiting area is always clean and the staff seems very friendly. I will definitely return there Akin always takes excellent care of my Venza. The waiting area is always clean and the staff seems very friendly. I will definitely return there for any service I need. More

by ellend Verified Customer Verified Customer

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