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Aissam Arsalane

Overview Reviews (24) Inventory (552)

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Aissam Arsalane

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Aissam Arsalane

Sales Person

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.6

24 Reviews

Overview Reviews (24) Inventory (552)

4.6

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Aissam Arsalane

December 19, 2024

Dealership Rating

Employee Rating

Normally works well with the customer and takes care of them in a timely fashion as well as walk ins them in a timely fashion as well as walk ins More

by Mmcgaughy

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Dec 20, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that we consistently provide timely and attentive service, even for walk-ins. We appreciate your support!

October 27, 2024

Dealership Rating

Employee Rating

I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag about my tags and nothing very poor customer service and still no tag More

by darthead1998

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Fitzgerald, Kendall Sample

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Oct 28, 2024 -

Metro Ford of OKC responded

We’re sorry to hear about your experience, darthead1998. This is not the level of service we strive for. Please reach out directly so we can assist you with your tags and ensure this gets resolved promptly.

September 21, 2024

Dealership Rating

Employee Rating

this team was really good working with them remotely. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. More

by WRONGWAY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Powell

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Sep 30, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Rob went the extra mile with his personal touch and thorough analysis. It’s great to know you had a positive experience working with our team remotely! We appreciate your trust in us!

February 22, 2024

Dealership Rating

Employee Rating

Very straightforward and fast from sales through finance. Would definitely buy here again without hesitation. Would definitely buy here again without hesitation. More

by chad.kucko

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 22, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Chad! We're thrilled to hear that you had a straightforward and fast experience with us from sales through finance. We look forward to assisting you again in the future whenever you're ready. Don't hesitate to reach out if you need anything in the meantime.

December 14, 2023

Dealership Rating

Employee Rating

They have been very good to me and my family. Sam is a great sales man Sam is a great sales man More

by rhunt_adlee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett , David Blakeney

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Dec 15, 2023 -

Metro Ford of OKC responded

Thank you, rhunt_adlee! We're delighted to hear that you and your family have had a positive experience with us. We appreciate your kind words about Sam, and we're glad to have him on our team. If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you and your family again in the future. 🌟

October 07, 2023

Dealership Rating

Employee Rating

Friendly, cooperative and attentive sales representatives. Good open conversations and not just serious business. This kept it more personable and interesting. representatives. Good open conversations and not just serious business. This kept it more personable and interesting. More

by TDMATT

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erron Lacour

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Oct 09, 2023 -

Metro Ford of OKC responded

We appreciate your feedback, TDMATT! It's great to hear that our sales representatives were friendly, cooperative, and made the experience personable. We believe in building positive relationships with our customers and are happy to have you in our Metro Ford of OKC family.

September 19, 2023

Dealership Rating

Employee Rating

My experience with Metro Ford has been awesome so far. From buying a new truck to getting service on my old truck everyone has been awesome to work with. From buying a new truck to getting service on my old truck everyone has been awesome to work with. More

by dee8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Martinez , Michael Wilkerson

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Sep 19, 2023 -

Metro Ford of OKC responded

We're delighted to hear that your experience with Metro Ford has been awesome, Dee8! Our team is here to provide the best service every step of the way. If you ever need assistance or have questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

September 07, 2023

Dealership Rating

Employee Rating

Great team! Thanks for the help with the new truck we love it. Everyone was friendly Thanks for the help with the new truck we love it. Everyone was friendly More

by carmenrodriguez72

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Wilkerson

Report | Print

Sep 08, 2023 -

Metro Ford of OKC responded

Thank you, Carmen! We are thrilled you love your new truck. It was our pleasure to assist you. If we can be of further assistance, please let us know:)

June 27, 2023

Dealership Rating

Employee Rating

Great sales people and great finance department. Easy to work with, no haggle on the price. Easy to work with, no haggle on the price. More

by Drew B

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Vincent in the finance department was great

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Jun 27, 2023 -

Metro Ford of OKC responded

Thank you, Drew! We are pleased to hear that Vincent made your experience five-star. We hope you love your new Ford. Let us know if we can be of further assistance!

April 19, 2023

Dealership Rating

Employee Rating

Sam, our salesperson was extremely nice. He was able to answer all my questions or concerns. He was very thorough when showing me the vehicle. The process of getting the paperwork done wa He was able to answer all my questions or concerns. He was very thorough when showing me the vehicle. The process of getting the paperwork done was explained and went very smooth. More

by Keep man

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Donnie Graham

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Apr 19, 2023 -

Metro Ford of OKC responded

Thank you for visiting Metro Ford of OKC! We are pleased to hear that Sam was able to thoroughly answer all of your questions and make your experience smooth. Enjoy your new Ford and if we can be of further assistance, please give us a shout.

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