Aissam Arsalane

I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag about my tags and nothing very poor customer service and still no tag More

by darthead1998 Verified Customer Verified Customer

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this team was really good working with them remotely. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. More

by WRONGWAY Verified Customer Verified Customer

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Very straightforward and fast from sales through finance. Would definitely buy here again without hesitation. Would definitely buy here again without hesitation. More

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They have been very good to me and my family. Sam is a great sales man Sam is a great sales man More

by rhunt_adlee Verified Customer Verified Customer

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Friendly, cooperative and attentive sales representatives. Good open conversations and not just serious business. This kept it more personable and interesting. representatives. Good open conversations and not just serious business. This kept it more personable and interesting. More

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My experience with Metro Ford has been awesome so far. From buying a new truck to getting service on my old truck everyone has been awesome to work with. From buying a new truck to getting service on my old truck everyone has been awesome to work with. More

by dee8 Verified Customer Verified Customer

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Great team! Thanks for the help with the new truck we love it. Everyone was friendly Thanks for the help with the new truck we love it. Everyone was friendly More

by carmenrodriguez72 Verified Customer Verified Customer

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Great sales people and great finance department. Easy to work with, no haggle on the price. Easy to work with, no haggle on the price. More

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Sam, our salesperson was extremely nice. He was able to answer all my questions or concerns. He was very thorough when showing me the vehicle. The process of getting the paperwork done wa He was able to answer all my questions or concerns. He was very thorough when showing me the vehicle. The process of getting the paperwork done was explained and went very smooth. More

by Keep man Verified Customer Verified Customer

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Extremely happy with the Metro Ford dealership salesman, Aissam (Sam), as he was professional and very knowledgeable of the Expedition I was considering. The dealership treated me like an old customer, but Aissam (Sam), as he was professional and very knowledgeable of the Expedition I was considering. The dealership treated me like an old customer, but this was my first purchase from them. They have a straightforward selling process, and nothing came up to surprise me at the signing. This was because Sam and his supervisor made everything clear from the start. The Metro Ford's process of having the Expedition's actual CARFAX report available online took all of the mystery and concerns away. I reviewed the CARFAX before I stepped one foot on the lot and it gave me information about the vehicle's options, the servicing the vehicle had its entire life. And best of all, CARFAX provided me confidence about the reasonableness of the price range for the purchase. I bought a 2020 Expedition with great confidence in the dealership and the people who work there who are standing behind my purchase. First stop if I need a new or used car anytime in the future! More

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