Ahmed Heba

I want to thank Ahmed,Ryan and manager and of course the whole Acura Team at Princeton. Service and process was exceptional and hands down. I want to thank yall for treating me like part of your Acura famil whole Acura Team at Princeton. Service and process was exceptional and hands down. I want to thank yall for treating me like part of your Acura family. I will definitely eyes close recommend all my family and friends to purchase there next vehicle from princeton Acura. I want to thank yall from the bottom of my heart for making this deal possible and allowing me to drive off with my new 2025 Acura Rdx. Thanks again and Godspeed. More

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Ahmed was absolutely a delight to work with! Very courteous and professional! Above all he was extremely friendly. Ahmed was honestly one of the best salesman I have ever had the pleasure of wor Very courteous and professional! Above all he was extremely friendly. Ahmed was honestly one of the best salesman I have ever had the pleasure of working with. He answered all my questions, made the process go smoothly. He didn’t make it seem like he was just trying to get a sale! I would also like to shout out Ryan as he made sure the financial part of the transaction went smoothly and without headache while explaining everything detail that we needed to know. I would recommend Ahmed and Ryan to anyone that is looking for walking into the dealership looking for an Acura! Thank you again and I love the new car! More

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Very professional, easy process, accommodating, friendly, helpful and made sure I was happy with purchase. friendly, helpful and made sure I was happy with purchase. More

by eileencatherine Verified Customer Verified Customer

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I am very pleased with the service I received in the sales department. The sales agent Ahmad explained to us clearly about the lease option for buying the ZDX EV. He also was willing to extend help out sales department. The sales agent Ahmad explained to us clearly about the lease option for buying the ZDX EV. He also was willing to extend help outside his working hours if we needed technical assistance . More

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Ahmed was amazing from the very beginning until the very end. Truly is a asset to the company. Made us feel welcomed and recognized. When others said the deal we wanted couldn’t be done. He said no worries end. Truly is a asset to the company. Made us feel welcomed and recognized. When others said the deal we wanted couldn’t be done. He said no worries let me take it to my manager; to see what we can do. They made it happen. We were actually there until close and the paper work manager didn’t seem to rush us and they patiently answered any questions we had. Ahmed and the entire team at Pricison totally rock and I would definitely be seeing them again for my next vehicle. Way to go Ahmed! Thanks so much! More

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Ahmed Heba was very helpful. He explained most of the features of the vehicle well. He is a good man. He explained most of the features of the vehicle well. He is a good man. More

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I must have been there at a very busy time, because just after the deal was closed, it was hard to get the attention of anyone regarding a missing floor mat. I had to wait 20-30 minutes for "someone" who wa after the deal was closed, it was hard to get the attention of anyone regarding a missing floor mat. I had to wait 20-30 minutes for "someone" who was to help me "soon." Prior to that, customer service was very good. I'm fairly confident I got a good deal, and I look forward to driving this car for a very long time. More

by MMINSJ Verified Customer Verified Customer

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Nice operation. Helpful salesman - greeted me as soon as I arrived.. Great customer waiting area. Helpful salesman - greeted me as soon as I arrived.. Great customer waiting area. More

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Thank you for making the transaction quick and easy for us. Thank you for your knowledge and professionalism. us. Thank you for your knowledge and professionalism. More

by alinadzialowski Verified Customer Verified Customer

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I am writing this review out of sheer frustration and disappointment with my recent experience at this dealership, which stands in stark contrast to the exceptional service I have received over the past disappointment with my recent experience at this dealership, which stands in stark contrast to the exceptional service I have received over the past 15 years as a loyal customer. Having purchased seven Acura vehicles from this dealership, I expected a seamless and respectful process when I returned to turn in my lease and lease a similar vehicle. Unfortunately, this time was drastically different. I was shocked to find that they wanted to charge me double the monthly amount for my new lease compared to what I had been paying. This was not just a minor increase; it felt like a blatant attempt to take advantage of a long-standing customer. To make matters worse, I was persuaded into considering a certified pre-owned car, but the sales tactics employed felt deceitful and reminiscent of second-hand car sales strategies that I thought I had left behind. It was disheartening to see the dealership prioritize profit over customer loyalty and satisfaction. What was supposed to be a straightforward process turned into a grueling 5.5-hour ordeal. Just last September, I had a much more pleasant experience at the same dealership, where I was able to lease a car in just 45 minutes, and they even delivered the vehicle to my office. The stark difference in service quality this time around is unacceptable. As a long-term customer, I am seriously reconsidering my relationship with this dealership, even for routine service. It’s disheartening to feel undervalued after years of loyalty. I hope that the management will take this feedback seriously and work to improve their customer experience, but as of now, I cannot recommend this dealership based on my latest experience. More

by Ppl Verified Customer Verified Customer

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