Ahmed Baroud
Ahmed Baroud at Koons Baltimore Ford

Ahmed Baroud

Pre-Owned Car Sales Representative

Koons Baltimore Ford

6970 Security Boulevard
Baltimore, MD 21244

5.0
38 Reviews

Ahmed started working for Koons in 2001. He is Palestinian, from Gaza Strip. Ahmed earned his master's degree in International Relations, and he enjoys traveling, history and current world events. He is fluent in Arabic. When Ahmed is not working, he spends all of his free time with his wife and their newborn baby daughter.

5.0

38 Reviews

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38 Reviews of Ahmed Baroud

November 25, 2024

Dealership Rating
Employee Rating

We had a very nice experience at Koons ford shopping for a new truck! Our sales person was very knowledgeable and helpful More

by Tomsbodyshop1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

Koons Baltimore Ford responded

We're delighted to hear you had a great experience shopping for your new truck at Koons Baltimore Ford! Our team takes pride in being knowledgeable and helpful. Enjoy the ride, and thank you for choosing us!

November 03, 2024

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i would recommend koons to anyone the experience and staff are fantastic to work w More

by aw348917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Koons Baltimore Ford responded

We love to hear this kind of praise from our team! Thank you for recommending Koons Baltimore Ford!

August 25, 2024

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Always responsive to my needs. Staff are the best and very professional. Koons is my go to dealer More

by dejward
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leibowitz , Dave

Aug 26, 2024

Koons Baltimore Ford responded

We're honored to be your go-to dealership! Thank you for your loyalty to Koons Baltimore Ford!

August 07, 2024

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I purchased Hyndai Santa FE sport. Sales person Ahmed is helped me well throughout the process but aprisal manager is very rude, When we are talking about the Issues in the listed used More

by Ram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

Koons Baltimore Ford responded

Thank you for sharing your experience. While we're glad to hear that Ahmed was helpful, it's disappointing to learn about the interaction with our appraisal manager. We strive for respectful and transparent communication at all times, so this feedback is concerning. Please reach out directly if you'd like to discuss this further or need assistance resolving any issues with your vehicle's features. Thank you, Mark Rodgers - General Sales Manager - 410-298-3800 x 1206

August 02, 2024

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Expedient process, and very welcoming team. Ahmed was very helpful. I would recommend to family and friends More

by DB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Koons Baltimore Ford responded

Thank you for the recommendation! We're glad to hear Ahmed and our team at Koons Baltimore Ford provided a welcoming and efficient experience. We appreciate your support!

May 16, 2023

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Ahmed was fantastic,VERY patient,VERY helpful,nothing was too much of a problem,even though he wasn’t sure if I was going to buy a car. I am a VERY difficult customer,inasmuch as there is no grey area wi More

by CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen,Finance Manager

May 17, 2023

Koons Baltimore Ford responded

CT, it is wonderful to hear that Ahmed provided you with exceptional customer service during your vehicle purchase experience at Koons Baltimore Ford. We truly appreciate your continued loyalty throughout the years and we take pride in offering reasonable prices without any hidden costs or haggling. Thank you for sharing your experience with us and please do not hesitate to reach out if you need anything in the future. Drive safely!

May 17, 2023

Koons Baltimore Ford responded

We appreciate this feedback! Thank you, again, for all your support. Until next time!

May 17, 2023

CT responded

Thankyou for the acknowledgment,Ahmed has an easy way about him,your vehicles are well presented,sales team are easy to deal with,I like that your business format remains the same many years apart.Being a return customer I expected this and was pleased nothing had changed.

December 05, 2022

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Employee Rating

The friendliest people to deal with Great dealership very clean everyone is very knowledgeable Thank you for the great Experience I’ve purchased 6 cars in the past 3 years and i will always return More

by petek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Koons Baltimore Ford responded

Thank you, Petek, for being a valued Koons Baltimore Ford customer! Your business and five stars mean the world to us all. See you next time!

November 16, 2022

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I had the best experience with Koons. I have now purchased 5 vehicles from Mark the General Sales Manager. From Sale to Service he always answers to assist me. Thanks Koons and Thanks Mar More

by Jgibbs22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Mark Rodgers Ahmed Baroud

Nov 16, 2022

Koons Baltimore Ford responded

We are delighted to receive this positive feedback. It is great to hear that Mark has provided consistent 5-star service. Thank you for your trust in our team here at Koons Baltimore Ford. We look forward to working with you again down the road!

March 29, 2022

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Had a wonderful experience I Koon ford. The sales associate was very helpful knowledgeable and also the managing consultant was very helpful and explained everything in detail More

by James Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Stewart

Mar 29, 2022

Koons Baltimore Ford responded

James - We are delighted to hear that you enjoyed working with us as much as we enjoyed working with you. Thank you for shopping at Koons Baltimore Ford! Safe travels in your new vehicle and we hope to see you down the road.

December 17, 2021

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Employee Rating

Sales rep was very personable and helpful, the price was a little stiff and they would not negotiate More

by nickdanger
Customer Service
Price
Recommend Dealer
Yes
Dec 20, 2021

Koons Baltimore Ford responded

Nick, I'm glad to hear that your salesperson's help was so appreciated. I apologize that we didn't have more room for negotiations on the price of the vehicle, as we want our guests to be satisfied with the deal they secured. We will discuss this feedback and evaluate our prices as we see fit. We appreciate your business and hope to assist you down the road with all your future automotive needs.

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