Agustin Ibarra
Agustin Ibarra at Midway Dodge

Agustin Ibarra

Service Advisor

Midway Dodge

4747 S Pulaski Rd
Chicago, IL 60632

Contact Me
4.7
30 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

30 Reviews

Write a Review

30 Reviews of Agustin Ibarra

August 25, 2026

Dealership Rating
Employee Rating

Agustin, was very knowledgeable. He has great customer service. The service was completed in a reasonable time frame. More

by vkhloe84
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

August 12, 2026

Dealership Rating
Employee Rating

had a great experience at the dealership getting my oil changed. The service was quick, efficient, and completed in a timely manner. The staff was professional and courteous, and the overall process was sm More

by Sheenita
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Aug 24, 2026

Midway Dodge responded

Thank you SOOOOO MUCH for the GREAT REVIEW

August 04, 2026

Dealership Rating
Employee Rating

He looked at my car right away, explained everything and repairs were prompt. He was very nice. More

by heyroz13
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Aug 24, 2026

Midway Dodge responded

THANKS for the GREAT REVIEW!

August 04, 2026

Dealership Rating
Employee Rating

The second time around with a few days took care of all the issues. Nothing more to say... More

by Worldwyide3
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Aug 04, 2026

Midway Dodge responded

THANK YOU FOR THE REVIEW

August 03, 2026

Dealership Rating
Employee Rating

Always welcoming. Always honest. Augustin has always taken care of me. My car survives because of him. More

by psrodu2
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Aug 04, 2026

Midway Dodge responded

THANK YOU FOR YOUR GREAT REVIEW! AGUSTIN IS ONE OF A KIND!

July 31, 2026

Dealership Rating
Employee Rating

Juan is a very good service tech. Gets the job done with the rest of the team at Midway Dodge. I get in service I'm out b4 I know it. Thanks again Juan for the great job. Ramon Nieto More

by Semperfi.rn26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Midway Dodge responded

Thank you Ramon! Always a pleasure to see you! OORAH!

July 18, 2026

Dealership Rating
Employee Rating

Agustin kept me in the loop. From the delay in parts arriving to letting me know the morning of their arrival that my vehicle would be ready. He was true to his word, my vertices More

by grlnxdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Midway Dodge responded

Thank you for the great review!

July 14, 2026

Dealership Rating
Employee Rating

Poor communication by staff with customers. Agustin was nice but I was passed off to different staff members without knowing their name. Every time I go they attempt to upsell me on services I More

by williamdrew2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 14, 2026

Midway Dodge responded

Hello, I am sorry for the confusion. I will have Agustin reach out to. Based on "upselling", what we do is we advise you of services that are factory required maintenance that is directed by the manufacturer based on time and mileage. It is your choice if you want to maintain your vehicle. We apologize for the mix up with the cashier. We have addressed the concern.

July 11, 2026

Dealership Rating
Employee Rating

I just got a oil change it was quick The first thing they asked me was I ok and did i need anything.. More

by rr.davis99
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Jul 14, 2026

Midway Dodge responded

REVIEWS LIKE THIS REASSURE ME THAT THE STAFF IS DOING THEIR JOBS, WHICH IS TO SERVE YOU! THANK YOU FOR THE REVIEW!

July 07, 2026

Dealership Rating
Employee Rating

The dealership was clean and hospitable! The staff has no problem in assisting a customer in need. More

by kiany5276
Recommend Dealer
Yes

Other Employees Tagged: A nice young lady at the front window who was kind enough to share her phone charger. My phone only had 5% charge. Thank you again for helping me.

Jul 14, 2026

Midway Dodge responded

THANK YOU FOR THE REVIEW! ALL OF OUR CLIENTS ARE TREATED LIKE FAMILY!

1

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