Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 28

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0
292 Reviews

Dealership Experience

10 yrs, 10 mos

5.0

292 Reviews

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292 Reviews of Adrienne Cross

July 23, 2020

Dealership Rating
Employee Rating

Butch was amazing. He was a straight shooter and allowed to us meet with someone to help design our truck. He responded to text messages and kept us updated on the time frame of the truck. When we arrived h More

by Mrswint2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer , Also met Harold. He was new and eager to learn from the master Butch.

Jul 24, 2020

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that Butch had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 18, 2020

Dealership Rating
Employee Rating

Great team to work with. Extremely nice people and wanting to get a deal done. Bought a used GMC Sierra with ease and we’re very nice More

by manger.nick
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Heidi Burns , Tim Bryant

Jul 19, 2020

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience, Nick! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 10, 2020

Dealership Rating
Employee Rating

The entire staff that I interfaced with, during my visit, and subsequent purchase were very friendly and courteous. They made my buying experience very rewarding. More

by ALBASEBALL
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jul 11, 2020

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 27, 2020

Dealership Rating

Working with Dylan was great. Dylan kept me informed every step of the way letting me know the status of my truck being shipped from New Mexico. He also set up a loaner vehicle for More

by CHUCK STABENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Barrett

Jun 28, 2020

Henry Brown Buick GMC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 27, 2020

Dealership Rating
Employee Rating

Very genuine people here. The sales, finance and Very genuine people here. The sales, finance and management are top notch. My husband and I have purchased five vehicles from them over the last eigh More

by L&J SCOTTSDALE
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown , Ben Brown

June 04, 2020

Dealership Rating
Employee Rating

Waggy was an awesome salesman! Waggy was very knowledgeable about the car and options. He worked with us on a great deal and we never felt pressured to buy. I highly recommend this More

by TINBENDER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan , Tanner

Jun 05, 2020

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that Wagner was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2020

Dealership Rating
Employee Rating

Butch was very helpful and made the process of buying my vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experi More

by danawonder1
Recommend Dealer
Yes
Jun 03, 2020

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 21, 2020

Dealership Rating
Employee Rating

I told him what we wanted and he found us our car right away. He got us a great deal too! Working with Butch and Adrienne made a great buying experience. We've been doing business with Henry Brown Buick GM More

by Dfigley
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer

May 21, 2020

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that Butch and Adrienne had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 16, 2020

Dealership Rating
Employee Rating

Outstanding Finance Experience Adrienne Cross, Finance manager for Henry Brown Buick is a rock star! We were at the end of our lease on a Buick Envision. We were pondering whether t More

by nickcompiseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

May 17, 2020

Henry Brown Buick GMC responded

Nick, Thank you for taking the time to write this review and let us know how Adrienne, Brandon and the team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 28, 2020

Dealership Rating
Employee Rating

Sale person Dwayne Champion did a great job throughout the buying process. Even helped out in areas that did not concern his position to keep the sales process moving forward. More

by ROBGENTILE16
Recommend Dealer
Yes

Other Employees Tagged: Shawn Brumley, Dwayne Champion

Apr 28, 2020

Henry Brown Buick GMC responded

Rob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear Dwayne provided you with a positive experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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