Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 27

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
5.0
291 Reviews

Dealership Experience

10 yrs, 8 mos

5.0

291 Reviews

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291 Reviews of Adrienne Cross

September 15, 2020

Dealership Rating
Employee Rating

Working with the people at Henry Brown Buick GMC was a pleasure. They made every effort to treat my wife and I as valued customers. More

by LMASON3
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman , Kris

Sep 15, 2020

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 08, 2020

Dealership Rating
Employee Rating

Dwayne Champion is the Man! I can't wait to buy my next GMC Truck from him. He is personable, knowledgable and A great salesperson without really selling. Also Adrienne in Finance was amazing as well. I hi More

by Mr. Halverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion , Shad Schafer in parts was excellent as well!

Sep 08, 2020

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us, we are delighted to learn about your positive experience working with Adrienne and Dwayne. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 02, 2020

Dealership Rating
Employee Rating

Henry Brown GMC has been great to me, Brandon Warwick has been the salesperson that has helped me when I purchased my 2015 Terrain, 2018 Terrain and now my 2020 Terrain Great person to work with More

by SALPUGA40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Brandon Warwick , Bkaine Ritchie

Sep 04, 2020

Henry Brown Buick GMC responded

Sal, It's fantastic to hear that Brandon provided you with great customer service while assisting you with your new 2020 Terrain! We truly appreciate the opportunity to do business with you, again! Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 02, 2020

Dealership Rating
Employee Rating

It’s a joy to buy a car/truck through Ben Brown. It was like talking with an old friend rather than a salesman. Thanks More

by GRANDMAMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Heidi Burns , Ben Brown

Sep 02, 2020

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Ben delivered such a great experience! Congratulations on your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 27, 2020

Dealership Rating

Was rushed through the process and found out after the fact the vehicle didn't have options I thought it did. There was no interest in providing good customer service, all they cared about was selling a c More

by CPLASARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Thomas James, Wagner Harrigan

Sep 10, 2020

Henry Brown Buick GMC responded

We are very sorry that you had a less than satisfying experience. Even though your experience didn't live up to the standards we set for ourselves, we take all feedback very seriously and will use your comments to improve.

August 27, 2020

Dealership Rating
Employee Rating

Have bought many trucks from Ben & the team at Henry Brown over the years and its always been FANTASTIC service! In and out no hassles! More

by JORDAN_23_85205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Aug 27, 2020

Henry Brown Buick GMC responded

Jordan, Congratulations on your new vehicle! We are so glad that Ben and the team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 18, 2020

Dealership Rating
Employee Rating

EVERYBODY WAS GREAT FROM START TO FINISH I WOULD NEVER GO ANY WHERE ROB WAS GREAT CHAMP WAS GREAT ADRIENNE WAS THE BEST! I WILL BE BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by TOM.TICHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Henry Brown Buick GMC responded

It's great to hear Tom, that Rob and Adrienne were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 17, 2020

Dealership Rating
Employee Rating

The team at Henry Brown is awesome and one of the best. I have worked with Blake Brown in multiple vehicles and he goes above and beyond to ensure we are happy. Even in the service department, Mike Meade alw More

by TAIT_749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 26, 2020

Dealership Rating
Employee Rating

Great car buying experience! This dealership, and specifically Dewight Byron, were very easy to work with and extremely helpful. Dewight made sure to answer all of my questions an More

by rileesechrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jul 27, 2020

Henry Brown Buick GMC responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 23, 2020

Dealership Rating
Employee Rating

Butch was amazing. He was a straight shooter and allowed to us meet with someone to help design our truck. He responded to text messages and kept us updated on the time frame of the truck. When we arrived h More

by Mrswint2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer , Also met Harold. He was new and eager to learn from the master Butch.

Jul 24, 2020

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that Butch had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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