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![Adrienne Cross at Henry Brown Buick GMC](https://cdn-user.dealerrater.com/images/dealer/38033/employees/1748cc2b9b0b.jpg)
Dealership Experience
9 yrs, 2 mos
224 Reviews
Write a Review224 Reviews of Adrienne Cross
February 09, 2025
Very accommodating and easy to work with. I have a couple of vehicles from Henry Brown GMC and I will continue to buy from them as they are honest and very comfortable to wo I have a couple of vehicles from Henry Brown GMC and I will continue to buy from them as they are honest and very comfortable to wo More
Other Employees Tagged: Blake Brown , We only worked with Blake Brown since we bought a car this time around
February 05, 2025
I had a great experience with y’all. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. More
Other Employees Tagged: Kelsey Brown, Blake Brown
January 29, 2025
Super easy no hassle. Went in and test drove exactly what I wanted Best buy experience I've ever had Went in and test drove exactly what I wanted Best buy experience I've ever had More
Other Employees Tagged: Butch Shearer
January 29, 2025
Overall good experience, great vehicle selection. Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calli Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calling him and emailing him, he did respond but every time it's the same answer " let me check on that and get back to you" No call backs or emails and it's been weeks. He made promises to take care of us and didn't simple as that. More
Other Employees Tagged: Thomas James, Wagner Harrigan
January 24, 2025
First I told the salesman I did not want a swap car from any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshi any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshield The salesman did what He wanted to do for himself And also has a rattle in the dash Not happy at all with the deal Also went to pick the cat up did not even remembered I was coming in to pick up the car Didn’t even tell me there was a broken windshield he was hoping I was going to just pick it up and not see it over all it was a bad experience for me buying a car from Brown’s More
Other Employees Tagged: Thomas James
January 18, 2025
I found the car I wanted online and James Gutierrez was very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was g very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was great to work with. I would highly recommend them for your next vehicle purchase! More
Other Employees Tagged: James Gutierrez
January 16, 2025
The sales team was fantastic, so I brought my car in for repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but I doubt it will be Henry Browns service department. More
Other Employees Tagged: Dewight Byron, Butch Shearer
January 16, 2025
Super easy to work with the folks at Brown GMC. Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being able to do everything remote. They even dropped my vehicle off to me. I would recommend this dealer. More
Other Employees Tagged: Kelsey Brown , Sean Tinsley
January 07, 2025
Dwight was a nice guy, but didn't finish the deal with him because he wasn't working the next day. Plus, he told me over the phone there would be no wiggle room on the vehicle and that other people were i him because he wasn't working the next day. Plus, he told me over the phone there would be no wiggle room on the vehicle and that other people were interested in it. Come to find out the next day the gas tank was exactly at 14 miles left right where it was when I test drove the vehicle. Dwayne was smooth! Adrienne was great and very nice. The reason for the four stars is one the try and force you to get the auto butler ($399.00) and icon (lo jack) for $699.00. Was told they come with the vehicle, was able to get the auto butler out of the deal. In hind sight should have gotten the icon off there two, after looking at the app it's nothing special and not worth the money (kind of felt cheated there). The other issue, I was an out of state buyer. I really felt like I didn't need to pay the almost $1000.00 AZ registration and licensing fees knowing I would have to pay those in CA too. Don't know if I would buy another car there or not, if I do I will definitely not allow those extra charges next time. More
Other Employees Tagged: Dewight Byron, Dwayne Champion