Adriana Molina

La Sra. Molina Adriana, nunca me atendió el teléfono, deje varios mensajes con mi nombre y mi datos, después del día que me dijo y no obtuve nunca una respue Molina Adriana, nunca me atendió el teléfono, deje varios mensajes con mi nombre y mi datos, después del día que me dijo y no obtuve nunca una respuesta. Muy descortés su atencion. Muy buena la atencion de sus compañeros que me dieron el turno para hacer el recall More

by BYNPARDO Verified Customer Verified Customer

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They had my GMC truck for almost 6 months. They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I ha They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I had it noticed they had damaged back of cab putting cab back on.Reason cab was off to make easier for mech to work. I didnt question doing it but When they sent to body shop they called me to ask about right side bed damage. They fixed all of it but truck was dent-less when given to them. They do not communicate very well. I can text and email but calling someone to inform them would be nice. Have no idea who Albert Prat is if he was mech who did work he was bad. More

by RACARR8624 Verified Customer Verified Customer

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This are a Knowledgeable team. All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpf All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpful. For over 40 years I'm a Cadillac buyer and glad they moved the dealership close to me. I wish them success 🙌 More

by dovliven Verified Customer Verified Customer

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Great customer service… skillful and knowledgeable mechanics. You don’t feel hustled when getting estimates or repairs done.. just honest work. I’ve been to many others in the area and they all disapp mechanics. You don’t feel hustled when getting estimates or repairs done.. just honest work. I’ve been to many others in the area and they all disappoint. More

by SWIFTFORM Verified Customer Verified Customer

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Terrific service. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. More

by MTerryn Verified Customer Verified Customer

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Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically took my 4-5 hours and did nothing at the end. Moreover the approach was very rude and extremely unprofessional. More

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She is great , easy to work with and always accommodating. Glad I have her as my Rep accommodating. Glad I have her as my Rep More

by NINOPELLERITO Verified Customer Verified Customer

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Adriana was very knowledgeable and understanding, and she was also very helpful. throughout the process was also very helpful. throughout the process More

by THOMPSONSHARON71 Verified Customer Verified Customer

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Now very happy with my new Escalade 2024 excellent attention and especially with our representative Mike Lombrozo from Ocean Cadillac attention and especially with our representative Mike Lombrozo from Ocean Cadillac More

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Adriana Molina is the best ! !!! Congratulations to keep her in your team. She is very professional. !!! Congratulations to keep her in your team. She is very professional. More

by Helio Lupifieri Verified Customer Verified Customer

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