Adrian Turnbull
Adrian Turnbull at Mall of Georgia Ford

Adrian Turnbull | Page 9

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.4
231 Reviews
4.4

231 Reviews

Write a Review

231 Reviews of Adrian Turnbull

October 11, 2024

Dealership Rating
Employee Rating

Excellent service. The pick up and delivery is such a blessing to me as I’m a widow and hate to ask people to help me drop off car and pick it up. More

by melodiemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mall of Georgia Ford responded

Thank you for your lovely feedback! We're so glad to hear that our pick-up and delivery service has been a blessing for you. We understand how important convenience is, and it’s our pleasure to assist you. If you need anything else, please don’t hesitate to reach out. We’re here to help!

October 06, 2024

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Employee Rating

I love the delivery service. The maintenance is perfect too. I will visit again next time. More

by jyliebeusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're delighted to hear that you love our delivery service and that your maintenance experience was perfect. We look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out. Safe travels!

September 19, 2024

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Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2024

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We have purchased 5vehicles over the past several years and there pricing seems to be getting very unstable. The sales staff are superb but the pricing is out of control with ford More

by RichBlithe
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James King, Andy Stanley

September 14, 2024

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Employee Rating

The Service worked well with me to make sure that I received the right service for my vehicle. More

by Mlucasjr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that our service team worked diligently to ensure you received the right service for your vehicle. Providing tailored solutions is a priority for us, and we’re pleased to know that our efforts made a positive impact on your experience. If you have any more needs or questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

September 14, 2024

Dealership Rating
Employee Rating

The waiting area is excellent, the service is excellent and the whole environment is very pleasant. More

by juan1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for the great feedback! We're delighted to hear that you enjoyed our waiting area and found our service and environment to be excellent. We strive to create a pleasant experience for all our customers, and it's wonderful to know we succeeded. If you need anything else or have any questions, feel free to let us know!

September 13, 2024

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Employee Rating

They are very nice and kind,they get everything done right away always take care of the costumer nicely More

by TITOREYES09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team and that we were able to meet your needs promptly and effectively. Your satisfaction is our top priority, and we’re here to ensure you always receive excellent service. If there’s anything more we can do for you, please let us know. We look forward to seeing you again!

September 06, 2024

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Employee Rating

no communication you were texting me form someone that was on vacation so noone saw my request. every time i book it they never see my service plan and try and charge me. i paid for the top detail package More

by gary.miller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2024

Mall of Georgia Ford responded

Thank you for bringing your recent service experience at Mall of Georgia Ford to our attention. We sincerely apologize for the communication issues, confusion regarding your service plan, and the overall quality of the detail service you received. This falls short of the exceptional service we strive to provide. To address these concerns directly and ensure a more positive outcome, we would like to connect you with David Blood, our Fixed Ops Director, at dblood@vtaig.com. Thank you for your understanding.

August 16, 2024

Dealership Rating
Employee Rating

Excellent timely service and explanation of maintenance performed by service team on my F 350 . More

by jvsheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that you were satisfied with the timely service and explanation provided by our service team on your F-350. Your satisfaction is our top priority.

August 01, 2024

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Had a very good experience at my recent visit to the Mall of Georgia Ford. Would recommend to others. More

by RONWALLACE123
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Recommend Dealer
Yes
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