Adrian Turnbull
Adrian Turnbull at Mall of Georgia Ford

Adrian Turnbull | Page 13

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
240 Reviews
4.5

240 Reviews

Write a Review

240 Reviews of Adrian Turnbull

January 08, 2024

Dealership Rating
Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

January 08, 2024

Dealership Rating
Employee Rating

Great experience! Very helpful and friendly staff. Pleasant transaction from beginning to end! Would definitely buy there again. More

by Rick M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels , Jennifer in Finance

Jan 17, 2024

Mall of Georgia Ford responded

Hi Rick, We are so glad to hear you had a pleasant buying experience. We strive to provide excellent service. Please visit us for all of your auto needs.

December 27, 2023

Dealership Rating
Employee Rating

Had great customer service and were not pushy at all. Helped me set up the app ,link my phone and made sure I felt comfortable in my new Mustang. I’ve bought several cars from this dealership and will More

by Zkneesaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin in finance

Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for your review. We are so happy to hear you received great customer service. We appreciate your patronage and hope you love your Mustang!

December 23, 2023

Dealership Rating
Employee Rating

Extremely pleasant when you first drop off your vehicle, then it becomes a money grab. Last time I was in there, I was told that my rear brakes need to be redone and needed new rotors. because I have a work More

by WIKIDMINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 29, 2023

Mall of Georgia Ford responded

Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced. We value your feedback and will address your concerns with our team to ensure we provide the best service possible. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.

December 14, 2023

Dealership Rating
Employee Rating

It was all good! No issues abiut anything. I requested fast in and out and they did. More

by Rfgillis007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Ashlynn Van Hees , Sterling And Chris

November 23, 2023

Dealership Rating
Employee Rating

All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. More

by pflyingmonkey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 28, 2023

Dealership Rating
Employee Rating

Both the sales experience and financing processes are well-refined, and I had a great experience finding the perfect vehicle. Andy, my sales associate, went above and beyond to get me the exact Ford Expl More

by jjoshuap41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley

October 25, 2023

Dealership Rating
Employee Rating

Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2023

Mall of Georgia Ford responded

We are sincerely sorry to hear about your negative service experience. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be reviewing our processes to identify areas where we can improve our service quality and communication. We want to ensure that all our customers have a positive and hassle-free experience when visiting our dealership.

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