Adrian Sandoval made the impossible possible and i
couldn't be happier with the customer service. The willingness to help me in my situation was amazing. I definitely will be recommend Audi Riverside
couldn't be happier with the customer service. The willingness to help me in my situation was amazing. I definitely will be recommend Audi Riverside to family and friends!
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by avalosproruby
Feb 03, 2025 -
Audi Riverside responded
We appreciate you for leaving Adrian this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Adrian provided you with top notch service. We are delighted to know that he was willing to help you and made the impossible possible. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
They were super quick to help out and was super helpful
with everything I needed.
with everything I needed.
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by Elijah.kirkey
Feb 03, 2025 -
Audi Riverside responded
Elijah,
Thank you for leaving us this positive review! We are happy to know that our team was super quick to help out and super helpful with everything you needed. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
They were super fast to greet and help me with what I was
looking for.
looking for.
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by Elijah.kirkey
Jan 27, 2025 -
Audi Riverside responded
Elijah,
We appreciate you for leaving us this spectacular review! We are delighted to know that our team was super fast to greet you and help you with what you were looking for. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Service was prompt and sales team was helpful.
I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale ea
I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale easy and comfortable.
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by Brandon D
Jan 15, 2025 -
Audi Riverside responded
Brandon,
We appreciate you for leaving Adrian this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Adrian provided you with top notch service. We are delighted to know that he was helpful and made the process a breeze. We sincerely congratulate you on your new Audi A6- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My salesman was Romen Artalejo and he was very responsive
and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided.
I will say I let one slip dur
and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided.
I will say I let one slip during financing with the Finance Manager. He went over the Lojack part fairly quickly and said it’s part of the car already which I understood as the previous owner had it installed and paid for but I misunderstood. I should’ve looked more closely and saw he added it my contract for an additional $1250 or something like that. I would have declined that right away if I was paying more attention. It didn’t even save me much in my insurance premium. So watch out for that.
Romen is great though. I recommend you work with him and do your research on interest rates and hidden/added on charges.
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by vc24
Jan 15, 2025 -
Audi Riverside responded
Providing impeccable service is so important to us here at Audi Riverside and we are glad that Roman's efforts met your satisfaction and recommendation! We are thrilled to know that he was very responsive, genuinely kind and answered all your questions. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Walter’s Audi got me the best price on my Audi Q4.
Adrian Sandoval the best saleperson out of any dealership i’ve been to for sure.
Adrian Sandoval the best saleperson out of any dealership i’ve been to for sure.
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by sebastian
Aug 12, 2024 -
Audi Riverside responded
Sebastian,
Providing stellar service is so important to us here at Walter's Audi and we are glad that Adrian's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he is the best. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new Audi Q4- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Probably our best car buying experience to date.
Everyone is very friendly and you don't even feel like you're working with any sales people, everyone is very transparent with everything and Adrian
Everyone is very friendly and you don't even feel like you're working with any sales people, everyone is very transparent with everything and Adrian Sandoval is the man, he went above and beyond before we even stepped foot in the door, and we were beyond impressed of the team that helped us get into our first audi without taking any more of our time than what was necessary to get out the door.
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by Grossico271
Jun 06, 2024 -
Audi Riverside responded
Grossico,
Providing exemplary service is so important to us here at Walter's Audi and we are glad that Adrian's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he went above and beyond before you even stepped foot in the door. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new Audi- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The vehicle had not been serviced before the sale.
The service warning message was still on. Had damage on the back bumper that was not disclosed before the sale or reported on the Carfax. The vehicle
The service warning message was still on. Had damage on the back bumper that was not disclosed before the sale or reported on the Carfax. The vehicle was not registered on the Audi website and the new ownership never set up. MyAudi App connection was not possible to set up. The price was above market. In other words, I should have not purchased the vehicle and I will never do business with them again. Very disappointed. This is my 4th Audi, Very bad customer service from Walters. Buyer beware.
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by tidiest.errata.0c
Mar 22, 2024 -
Audi Riverside responded
I’m sorry to read that you had a poor experience here. I’d love to look into your concerns here. While I try to establish who you are here internally do you mind please giving me a call?
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Adrian took great care of me!
He was patient, honest and worked hard to get the best deal possible.
He was patient, honest and worked hard to get the best deal possible.
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by nathan
Mar 05, 2024 -
Audi Riverside responded
Nathan,
We greatly appreciate you for leaving Adrian this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Adrian could provide you with top notch service. We are delighted to know that he was patient and honest. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
This dealership is always on its A game.
i bought my third Audi here over the weekend and couldn’t be happier.
i bought my third Audi here over the weekend and couldn’t be happier.
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by LoriSan
Mar 05, 2024 -
Audi Riverside responded
Lori,
Providing phenomenal service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that we are always on our A game. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new Audi- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
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