Adrian Alvarez
Adrian Alvarez at Germain Honda of Surprise

Adrian Alvarez

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
5.0
28 Reviews

Languages Spoken

Spanish Spanish

5.0

28 Reviews

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28 Reviews of Adrian Alvarez

September 16, 2025

Dealership Rating
Employee Rating

We were greeted by friendly Brett and knowledgeable staff, he guided us through the entire car buying process with utmost professionalism, making us feel comfortable and valued as customers. More

by Starhed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Brett Smith

Sep 17, 2025

Germain Honda of Surprise responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best Regards, Sassha Motz General Manager

September 14, 2025

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Employee Rating

All staff at Germain Honda were professional, courteous and patient in answering all my questions and throughout the process. More

by brendavittitoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team handled your sales visit with great care and communication. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

June 15, 2025

Dealership Rating
Employee Rating

They seemed very friendly and honest. It’s been a few weeks and we still love the vehicle. I know I got a fair deal and they treated us very well. I would consider purchasing another vehi More

by klhintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, Branden Cole

Jun 16, 2025

Germain Honda of Surprise responded

Thanks you! It's great to hear that your car buying experience was so pleasant and efficient, and that you got a great deal on your new car. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

June 09, 2025

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Employee Rating

Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t More

by breyesf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Alex Rivas

Jun 10, 2025

Germain Honda of Surprise responded

Es muy agradable ver tu recomendación de Adrián y Alejandro! Nos complace saber cuánto disfrutó trabajando con ellos en la compra de su nuevo automóvil. Esperamos que les ENCANTE, y les deseamos nada más que felicidad en sus viajes por venir. Saludos cordiales, James Koser Gerente General

May 31, 2025

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Great experience, dealership was willing to work with me, highly recommend, my salesman was great More

by goodyear0522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia

Jun 03, 2025

Germain Honda of Surprise responded

A big congratulations to you! We hope you are enjoying your new Honda! We will share your kind words with Adrian and Mike. Thank you for choosing Germain, and we look forward to serving you again in the future. Best Regards, Sassha Motz General Manager

May 15, 2025

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Employee Rating

Our transition was seamless and our salesman (Adrian) took very good care of us. Taking time to tell/show us about hi tech features of our new Passport T/S Elite. Thank you! More

by craig.plummer
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

May 15, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We are happy to know that Adrian provided you with a positive and informative experience. Enjoy the road in your new ride. Best Regards, Sassha Motz General Manager

May 09, 2025

Dealership Rating
Employee Rating

Great dealership! I was treated very nice and was never made to feel inadequate at all. I would do business with Germain Honda again. Have already told friends about t More

by mams1112
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Branden Cole , Ty Crew was awesome also.

May 13, 2025

Germain Honda of Surprise responded

Thank you! We're happy to hear that you had a great experience with our team, and that you felt comfortable and well taken care of. We appreciate your business and kind recommendations. We look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

April 29, 2025

Dealership Rating
Employee Rating

As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A More

by tcoaster456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 30, 2025

Germain Honda of Surprise responded

We're sorry for the experience that you had, our customer experience is most important to us and we would like the opportunity to improve our service and relationship with you. Can you please contact me at your earliest convenience to see how I can assist. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

May 05, 2025

tcoaster456 responded

Hello Sassha, Thank you for your response to my review of your dealership. I'm sorry that I didn't have a good experience as I felt should've taken place. At this point, unfortunately there's really nothing that can be done to improve the relationship. My Ridgeline is a dream truck for me and while I absolutely love the vehicle, I simply figured the experience of purchasing a $50,000 truck should've been more pleasant and complete. Great salesmen, not so great management and vehicle delivery. Again, love the brand, just not the experience. I'm just one customer that's a detailed car person when it comes to my vehicles and spending money to obtain them. Many customers may not care or even flinch, but I felt my experience needed to be brought to the surface. Thank you again for reaching out, best wishes moving forward and GO HONDA! Take care, sincerely.... Ty C.

April 03, 2025

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Our salesman Jean Pierre was wonderful! He was a very professional young man and is a true asset to the Germain Dealership. More

by dukz76
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Our team is happy to know that Jean ensured you received the quality Germain experience we strive to deliver. He is certainly dedicated to customer satisfaction and we are fortunate to have him on our team taking great care of our valued guests. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

I like the environment, everyone is welcoming and helpful and look for ways to help you. More

by ckmcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review and for highlighting our team and their dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

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