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Adrian Alonso
Adrian Alonso at Don Davis Nissan

Adrian Alonso | Page 7

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

Contact Me
4.7
181 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

Hebrew Hebrew

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4.7

181 Reviews

Write a Review

181 Reviews of Adrian Alonso

January 09, 2025

Dealership Rating
Employee Rating

Very helpful and both of my issues were fixed. Warranty covered electrical issue on my CarPlay which was awesome. Thank you Adrian and your team More

by bear.sanchez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Armstrong, Casandra Rodriguez, Logan Mims , Damarcus Allen, Seth Baer, Justin Davidson, Mauricio Marchant, Sammy Neria, Miridiam Ramirez

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Jan 10, 2025

Don Davis Nissan responded

Hello bear.sanchez28, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! Way to go Adrian, Don Davis Nissan service team and Lance !!! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 03, 2025

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Employee Rating

I’ve been having issues with my heater and they still yet to tell me what’s wrong with it. I brought it back to Don Davis, Nissan, and the same issue yet can’t tell me what’s wrong with my heater. I took i More

by SPIKESGLORIA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mauricio Marchant

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Jan 09, 2025

Don Davis Nissan responded

Hello Spikesgloria, I am following up with you regarding your service visit on 10.23.24 with Mauricio. We want to sincerely apologize for not meeting your expectations during your visit. Your satisfaction is important to us, and we regret any disappointment you experienced. If you have any questions or concerns, I will be happy to help! Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 01, 2025

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Employee Rating

Always honest about timing, thorough about work and friendly to make you feel at home; plus there’s coffee. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds , Damarcus Allen, Seth Baer, Justin Davidson, Mauricio Marchant, Sammy Neria, Miridiam Ramirez

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Jan 04, 2025

Don Davis Nissan responded

Hi Alyssa, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! It was really great to see you again and your number 3 is as beautiful as your other 2 :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

December 25, 2024

Dealership Rating
Employee Rating

He did great and he had great customer service. I will definitely be back again for sure More

by jrae656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Damarcus Allen, Seth Baer, Justin Davidson, Mauricio Marchant, Miridiam Ramirez

Print
Dec 29, 2024

Don Davis Nissan responded

Hi jrae656, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 17, 2024

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Employee Rating

Seth was very help and got my car in fast and was done fast !! Great customer service More

by kendalljesse143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Aguirre, Seth Baer, Jerry Jackson

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Dec 21, 2024

Don Davis Nissan responded

Hello Kendall Jesse, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 10, 2024

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Employee Rating

Very professional service and courteous personnel. Also, the attention they give to customers is important because that’s one of the reasons we keep coming back my wife and I thanks. More

by DAVJ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Octavio Lopez, Casandra Rodriguez , Damarcus Allen, Seth Baer, Justin Davidson, Daniela Escobedo, Mauricio Marchant, Sammy Neria, Miridiam Ramirez

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Dec 21, 2024

Don Davis Nissan responded

Hello Davj01, thank you for your kind words! We're happy to hear that you had a great experience with our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We hope to provide you with service worthy of 5 stars in the future and we look forward to seeing you again soon!

December 09, 2024

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Employee Rating

Got my car in quick, but it took over an hour and a half just for an oil change and the waiting room was practically empty. Other than that, no complaints with the service. More

by michaelardejong
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 21, 2024

Don Davis Nissan responded

Hello Michael, we are appreciative for your feedback! We're committed to providing excellent service, and we're hope to provide you with faster service worthy of 5 stars on your next visit. We can't wait to welcome you back!

December 09, 2024

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Employee Rating

My appoitment for my service was great and they took care of me in a very timely manner. More

by ACROWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 21, 2024

Don Davis Nissan responded

Hi Acrowell7, thank you for your kind words! We're thrilled to hear that you had a great experience with Adrian and our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon!

December 06, 2024

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Employee Rating

Thank you for taking a look at my vehicle and completing the job that failed. I really appreciate it. My car appears to be working ok. More

by speaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

December 03, 2024

Dealership Rating
Employee Rating

The dealership always takes care of my car. It just took longer than expected and I was without a car for over a week, with no loaner car. More

by nwright8785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Mims , Damarcus Allen, Seth Baer, Alyssa Crow, Justin Davidson, Daniela Escobedo, Naeykwon Keeley, Mauricio Marchant, Sammy Neria

Print
Dec 13, 2024

Don Davis Nissan responded

We are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and hope that we can earn your business again in the future.

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