Administrative Office
Administrative Office at Germain Toyota of Columbus

Administrative Office

Business Administration

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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15 Reviews

130 Years Total Service to Germain Toyota of Columbus First Row: Marlene Boch 2yrs,Sandy Sherrod 25 yrs, Sylvia Hansel 21 yrs, Sheri Wagner 16 yrs Second Row: Angie Anderson, 24yrs, Sandy Mintier 27 yrs, Mikala Honaker 4 yrs, Mark Bess 11 yrs, Joselyn Stokes 2yrs

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15 Reviews

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15 Reviews of Administrative Office

October 02, 2024

Dealership Rating
Employee Rating

I love the text service feature with live updates. The service representatives are very helpful. More

by BAREESE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Germain Toyota of Columbus responded

Thank you for taking the time to leave our team this kind review and for choosing Germain Toyota for your automotive needs. See you down the road. Best Regards, Marcello Frustaci General Manager

November 05, 2021

Dealership Rating
Employee Rating

Gave me a good price to buy my car and stuck with it. Fast and friendly! More

by Columbus65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Germain Toyota of Columbus responded

Thank you for choosing the Germain Buying Center. Your business and kind words are greatly appreciated. Best Regards, D'Lacy Stith General Manager

October 21, 2021

Dealership Rating
Employee Rating

The good: This being my first car purchase, Joe Kelly was incredibly patient with me throughout the browsing process, giving me his honest opinion and was not pushy like most other salesmen/women. The certif More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Kelly, Aimee Boone, Mahogany Nolen , Heather Romine, Brian Delcid

Oct 22, 2021

Germain Toyota of Columbus responded

Emily, We are happy to know that Joe provided you with a positive car buying experience. Here at Germain, our goal is to provide our guests a quality experience at every touchpoint and it appears we did not deliver on that goal during your visit with us. Please reach out to our pre-owned manager John Woody at 614-383-5245 or jwoody@germainmotorco.com and he will be happy to address your concerns. We truly value your business and hope to turn your experience and opinion of our dealership around. Best Regards, D'Lacy Stith General Manager

August 15, 2021

Dealership Rating
Employee Rating

5 Five stars goes to Chaz ! He literally helped me choose from quite a list that I had brought. It was a late night purchase that I had not expected and it would not have happened without Chaz. And he follow More

by OIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mahogany Nolen, Chaz Caldwell

Aug 16, 2021

Germain Toyota of Columbus responded

Congratulations on your previously loved car. We are thrilled to know that you had a positive experience and that Chaz provided you with the quality experience you deserve as a valued customer. Best Regards, D'Lacy Stith General Manager

February 11, 2021

Dealership Rating
Employee Rating

Mahogany & Marie, who I refer to as M&M, of the rental department, have shown so much patience and understanding with me during my times renting vehicles. They are always friendly and professional. More

by Burner Turner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mahogany Nolen , Marie

Feb 11, 2021

Germain Toyota of Columbus responded

We're glad you had a great experience with us! It's great to hear that team M&M was helpful and efficient and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Best Regards, D'Lacy Stith General Manager

December 07, 2020

Dealership Rating
Employee Rating

Great team. I absolutely feel completely satisfied with everyone here. They make you feel at home and your their only customer even when they have more. Happy holidays thank you More

by BETH2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Brandon Hood, Omar Jackson

Dec 08, 2020

Germain Toyota of Columbus responded

Beth, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that our team helped to make your experience such a positive one. Best Regards, Rich Newsome General Manager

November 20, 2020

Dealership Rating
Employee Rating

Germain toyota team moves fast and does what they say. They had best price for Toyota Sienna in Columbus and I'll be back for more business in the future! More

by valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Elston, Jared Merriman

Nov 23, 2020

Germain Toyota of Columbus responded

We would like to thank you for your recommendations and for this 5-Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Best Regards, Rich Newsome General Manager

January 30, 2020

Dealership Rating
Employee Rating

Always had great service, don't push unnecessary services/products. Always bought cars from Norm, great job always finds deals that help me ad my family More

by PATTY.MCGOVERN
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Norm Oribello, Jake Reynolds, D'Lacy Stith

Jan 31, 2020

Germain Toyota of Columbus responded

We are delighted to know you appreciate the level of service our team provides. Here at Germain we provide you with all the information you need to make informed decisions regarding the upkeep of your vehicle while providing a positive and pressure-free experience. See you next time. Best Regards, Rich Newsome General Manager

January 09, 2020

Dealership Rating
Employee Rating

This dealership was absolutely fantastic from start to finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire More

by Satisfied Customer
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton

Jan 10, 2020

Germain Toyota of Columbus responded

We thank you for sharing your overall satisfaction with our team. Our staff works hard to provide our guests with the quality service they deserve. Best Regards, Rich Newsome General Manager

November 17, 2019

Dealership Rating
Employee Rating

Rod Smith was my salesman who was incredible and helped me buy my 2017 Camry. I was impressed with the process from beginning to end. More

by lbradshaw44
Recommend Dealer
Yes

Other Employees Tagged: Rod Smith

Nov 18, 2019

Germain Toyota of Columbus responded

Rod and our entire team thank you for your business and positive feedback. Please let us know if you need anything else. Best Regards, Rich Newsome General Manager

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