Adil Mellouk

Genesis of Merrillville responded

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet the high standards we strive to provide for every customer. We truly value the opportunity to learn more about what happened and see if there’s a way we can address your concerns. If you’re open to it, we would appreciate the chance to speak with you directly. Please feel free to contact our management team at your convenience so we can better understand your experience and work toward a resolution. Thank you again for your feedback.