Adeeyah Pettis | Page 21

To start and with all fairness, Stephen (finance manager), Adeeyah + Alma (sales persons) were very nice and i would buy a car from them again. Only if it was at a different dealership! The reason manager), Adeeyah + Alma (sales persons) were very nice and i would buy a car from them again. Only if it was at a different dealership! The reason why - I got a "CERTIFIED" used Crosstrek, shortly after i took ownership (like less than 2 weeks) it was back in for service due to noises from multiple areas.. said it was a bearing, a week later i got it back. Drive off the lot, the noise i reported was still there. Go back, tell them, now its a break issue, 2 days later i get it back. Now, 2 weeks later i take it back for more noise. Another brake issue, this time is because "aftermarket" brakes were put on before i took ownership of it. Why would a dealership certify a car with aftermarket parts? Then tell me it's not covered as well as the sound coming from the windshield not being sealed properly, that i mentioned the first time i took it in. Now they tell me that i have had the car a drove it enough that they wont cover anything at all. All the while, from the first day i got it i mentioned all the noises the car was making. They said "it's normal", even when i said it wasn't. NOW they bring up everything i stated before that needs to be fixed but wont honor ANY OF IT! Tom in service i guess is a good guy, dont know him personally, but, after he gave me the ridiculous prices i told him to forget it and that i was never going back there again. So he just gave me the diagnostic bill ($92) for nothing being done and walked away without a word or a care. After this i get a call from a guy named Nick, stating that they want to make everything right and that they will refund my bill for the diagnostic and get the work the car needs clear and taken care of, loaner and the whole bit, only to call me back a few days later and tell me otherwise. PURE BS! Seeing that my wife is in need of a new/newer car, we'll be going elsewhere for sure. Jim Curley or Lester Glenn, whom we have never had any issue with. Cant make a recommendation here due to the service department and constant BS. Also highly considering a formal complaint with corporate customer service. More

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Mike Tillis is the man. . he is fast and efficient and he genuinely cares for his customers! Pinebelt makes buying a car so easy and enjoyable. Thank you again! . he is fast and efficient and he genuinely cares for his customers! Pinebelt makes buying a car so easy and enjoyable. Thank you again! More

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The dealership staff was very helpful and informative. Marisa was so kind, patient, and knowledgeable. She helped me find the best car for me without being pushy in anyway whatsoever. She was AMAZING! The Marisa was so kind, patient, and knowledgeable. She helped me find the best car for me without being pushy in anyway whatsoever. She was AMAZING! The finance and management team were also very helpful. Extraordinary dealership experience from the sales, finance, management side of things, all the way down to my cars detail being spot on. More

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Easy to deal with. Fast and efficient. Got the exact car I wanted. Iggy is the Man Fast and efficient. Got the exact car I wanted. Iggy is the Man More

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Very straight forward and got me the exact car I wanted even though it was a tough one to get. Iggy was awesome and helped me after my original Salesperson was promoted. Good luck Anthony! even though it was a tough one to get. Iggy was awesome and helped me after my original Salesperson was promoted. Good luck Anthony! More

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I absolutely cannot thank Geovannie Padilla, Adeeyah Pettis, Anthony Rodriguez enough. I had a very unique situation that made me hesitant from buying from a dealer. However, the team made the purchase Pettis, Anthony Rodriguez enough. I had a very unique situation that made me hesitant from buying from a dealer. However, the team made the purchase seamless. I have completely changed my view on dealerships and would HIGHLY recommend them. With their efforts, I left in a beautiful and safe car for my family. They treated me like family and I appreciate that so much! Thanks guys! More

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We had a great experience purchasing our Subaru Outback at Pine Belt Subaru! The staff was super friendly and helpful throughout. Our salesman Dean Mitchell did a fantastic job staying with us till the en at Pine Belt Subaru! The staff was super friendly and helpful throughout. Our salesman Dean Mitchell did a fantastic job staying with us till the end, making sure we were happy with our purchase. More

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Dealership was clean and the staff were extremely pleasant and helpful. We walked in and were greeted with smiles from everyone. Alma was great to work with. pleasant and helpful. We walked in and were greeted with smiles from everyone. Alma was great to work with. More

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It was the best, most relaxed experience I’ve ever had at a dealership. Alma did an amazing job. a dealership. Alma did an amazing job. More

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My experience at Pine Belt Subaru was excellent - this dealership is customer friendly. I visited to test drive a vehicle I was interested in from their website listing - Michael was informative and took dealership is customer friendly. I visited to test drive a vehicle I was interested in from their website listing - Michael was informative and took all the necessary steps to answer my questions and fully inform me about the history of the pre owned vehicle, its service history and also its performance on a test drive. Not only did I leave the dealer with a new vehicle, but also feeling stress free from the process. I would / will strongly recommend Pine Belt to friends and relatives considering purchasing a new or pre owned subaru More

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