Adam Umekubo

From start WITH Alisha to finish with DAN, I found what I was looking for and was taken care of. LIKE FAMILY should be. Ive bought a few now from here. Will definitely be back and recommend to all my friends was looking for and was taken care of. LIKE FAMILY should be. Ive bought a few now from here. Will definitely be back and recommend to all my friends and family. More

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Outstanding service and very helpful very professional friendly staff and great mechanics rental department was very friendly. friendly staff and great mechanics rental department was very friendly. More

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Great service by Darin and all of the staff from sales to finances to service. Love my new ride! finances to service. Love my new ride! More

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Fantastic service team, takes excellent care of me and my family. I genuinely wouldn't consider going elsewhere. family. I genuinely wouldn't consider going elsewhere. More

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So the reason my wife leases Lincoln’s is for the “Lincoln” experience. Here is our last experience. On Monday I had our Lincoln’s oil changed. First thing we drive from Abilene which is no biggie. T “Lincoln” experience. Here is our last experience. On Monday I had our Lincoln’s oil changed. First thing we drive from Abilene which is no biggie. There was NO Lincoln concierge, and when I ask where the Lincoln lounge was JD told me there was t one any longer. So my Lincoln experience was getting to sit in the waiting area for 2 1/2 hours while my Lincoln was serviced and washed. I might sound like a jerk but if your gonna advertise something then stand behind it. My wife and I have spent over 300,000.00 bucks at Long Mac over the past few years and normally we have good luck but as of lately I feel like things are headed down hill. I’m just stating facts here. Just curious why things seem to be slipping. I would definitely appreciate someone from the dealership getting back with me but that probably will not happen. More

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We have purchased vehicles from Long McArthur Ford in the past. Dan Penner was the sales person. We have purchased a car from Dan before. This was my first time as a widow to buy a car and Dan treated me past. Dan Penner was the sales person. We have purchased a car from Dan before. This was my first time as a widow to buy a car and Dan treated me with respect as did the man from finance. I have been driving a Dodge van and it starting to cost more in repairs than I wanted to do. So I decided it was time to trade. This visit started out as a service visit and ended up as a sale. More

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Excellent I went there to have a O2 Ford explore serviced that I had just bought they were very open and honest about the vehicle I decided to look at used veh I went there to have a O2 Ford explore serviced that I had just bought they were very open and honest about the vehicle I decided to look at used vehicles Kyle was awesome no high-pressure he listen to me we found something that would work for what I do on my job and now I'm driving a reliable vehicle thanks to Kyle and long McArthur ford More

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Hector was amazing! Great service and great personality. This was my first time getting a car. Hector was very easy going,very helpful and answered all my questions i had Great service and great personality. This was my first time getting a car. Hector was very easy going,very helpful and answered all my questions i had. He was patient and made my first time getting a new car as best as i think it could go. Go see Hector Ortega at Long McArthur! More

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repair department scammers- don't break down near Long Mac Car was brought in to fix and came out with damaged transmission. This is a typical car dealership that will take advantage of travelers and lie and s Car was brought in to fix and came out with damaged transmission. This is a typical car dealership that will take advantage of travelers and lie and steal from you. I was told my car would be looked at, as a stranded businessman, at 3:30 when I brought it in. The first of many promises broken. I was given the run-around by the incompetent service department, who has no one particular in charge or helping. The service manager was laughing at my distress. THIS IS WHY PEOPLE HATE CAR DEALERS, stop in for a repair and join the club. More

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