24 Reviews
Write a Review24 Reviews of Adam Steinberg
November 20, 2024
Jesus is a wonderful salesman! He really cares and worked with me to get the best deal for our family. He really cares and worked with me to get the best deal for our family. More
Other Employees Tagged: Jesus Garcia, Abood Katib
November 18, 2024
Do not buy a car here. Recently purchased a 2023 used XC 40. Here are all of the reasons why we would never buy here again and won't even back here to service our vehicle ( Recently purchased a 2023 used XC 40. Here are all of the reasons why we would never buy here again and won't even back here to service our vehicle (despite the fact that we live a couple blocks away). 1. The sales person we dealt with was incredibly slow. We saw the vehicle we wanted online prior to coming in. We came in and asked to see it. The sales rep sat at his desk for almost 2 hours toggling his computer and told us that he didn't know if the car was on site currently. After 2 hours, he figured out that it actually was on site so we were finally able to see it. We could have saved ourselves all of that time if he had just checked when we came in. 2. My license plates took almost 3 months to come in. I followed up with Smythe every few days after my first temporary plate expired but was left with a second temporary plate that was 20 days past expiration before they got my plates. When I called to check in, the receptionist assured me each time that someone would call me back. No one did, and each time I had to call back to follow up on the status of my plates. 3. At closing, I noticed a deep scratch on the front passenger bumper and a chip in the paint on the rear bumper. I was assured that these matters would be added to my "we owe" list of items to bring back for servicing. I was assured that the paint and a small ding in the door would be fixed at no cost to me. When I called to schedule my servicing, Smythe claimed to have no record of the noted defects and told me I could take it to a body shop down the road for repair. We escalated this issue to the manager, Larry, who called me and assured me that I could bring it in and repair it. I brought it in for repair and the service department informed me that they would fix the ding but not the paint because, again, the paint scratches were not noted on the "we owe" sheet. I pointed out that I have photos of the scratches from closing. Finally, after much haranguing, Smythe agreed to order to touch up paint and then asked if I wanted to apply it myself. That is where we are now. The scratches look pretty much the same and a little bit of touch up paint is not sufficient nor is it what I was promised when I closed on the car. We should have been a great, easy sale. We came in knowing exactly what we wanted and ready to walk out with a car. Instead we are still dealing with trying to remedy the insanely poor service provided by this dealership. We'll never back, and we'll tell anyone considering a purchase in the area to go anywhere else. The only compliment I can give is that Adam, who helped me get set up with the car on the first day, was very nice and competent. The competence apparently stops with him. More
Other Employees Tagged: Stacey Hopson, Larry Pius
November 17, 2024
Steven Riecker, Henry and Adam were all great to work with. They are professional, friendly and knowledgeable. And no mandatory added equipment that can cost hundreds, if not a thousand dollars at some o with. They are professional, friendly and knowledgeable. And no mandatory added equipment that can cost hundreds, if not a thousand dollars at some other dealers. We have two XC60's and will come back to them for the next one. More
Other Employees Tagged: Henry Zhu, Steven Riecker
November 12, 2024
Kyle, along with Adam and Abood, made the entire affair of purchasing a car very easy and seamless. I highly recommend Smythe Volvo, especially with the support from these outstanding employees!! of purchasing a car very easy and seamless. I highly recommend Smythe Volvo, especially with the support from these outstanding employees!! More
Other Employees Tagged: Kyle Jackson, Abood Katib
November 08, 2024
Best dealership around. Thank you to Jesus, Adam Henry and Larry for all your help and attentiveness throughout the whole process. I’d recommend this dealership any day. 5/5 Thank you to Jesus, Adam Henry and Larry for all your help and attentiveness throughout the whole process. I’d recommend this dealership any day. 5/5 stars!! More
Other Employees Tagged: Bob Cerza, Stacey Hopson, Alon Katende, Jesus Garcia, Henry Zhu, Larry Pius, Alex Piriz, Neil Amaral, Bryant Bustamante
November 07, 2024
Could not have had a better experience at Smythe! They were kind, knowledgeable, helpful, and made the entire buying process quick & simple. They were kind, knowledgeable, helpful, and made the entire buying process quick & simple. More
Other Employees Tagged: Stacey Hopson, Henry Zhu
November 06, 2024
Adam Alon & Henry were great I highly recommend you do service with them. Took their time in explaining the process of buying my dream car Volvo service with them. Took their time in explaining the process of buying my dream car Volvo More
Other Employees Tagged: Regina Krauza, Alon Katende, Henry Zhu
November 04, 2024
This is my second car with Smythe Volvo and each time they’ve made the process of finding a new car super easy. Can’t recommend Steve, Henry and Adam enough! they’ve made the process of finding a new car super easy. Can’t recommend Steve, Henry and Adam enough! More
Other Employees Tagged: Henry Zhu, Steven Riecker
October 29, 2024
Alon and Adam were extremely helpful in buying my car and explaining all the features. Everyone in this dealership focuses on building relationships and delivers the highest quality of service. explaining all the features. Everyone in this dealership focuses on building relationships and delivers the highest quality of service. More
Other Employees Tagged: Alon Katende
October 25, 2024
Leased car #2 with Smythe Volvo and worked with Jesus on both deals. Fair, transparent, smooth and easy process with top notch customer service. Will be a repeat customer again in the future. both deals. Fair, transparent, smooth and easy process with top notch customer service. Will be a repeat customer again in the future. More
Other Employees Tagged: Jesus Garcia, Santiago Piriz