Adam Smith
Adam Smith at Herb Chambers Ford of Braintree
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Adam Smith

Technician

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Adam Smith

March 04, 2025

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Employee Rating

Cindybis the best. Service was fast. Car was fixed rightbthe first time. Will come here every time More

by Adam81smith10
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2025

Herb Chambers Ford of Braintree responded

Adam, thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your positive feedback and look forward to serving you again in the future!

February 20, 2025

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Listened to my problem, set up a plan to review the concern and came through with professional advice and resolve. Also looked into a recall on my vehicle More

by Plehner56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

Feb 20, 2025

Herb Chambers Ford of Braintree responded

Plehner56, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with professional advice and resolved your concerns. Thank you for sharing your experience!

February 05, 2025

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They are excellent ! !!! I love them!!! only place I go !!!! Quick service too !!! Always explain work!!!! More

by gkibbee.countryside
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Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Jon Rydings

Feb 06, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that you love the service at Herb Chambers Ford of Braintree! It's fantastic knowing our quick and thorough explanations keep you coming back. Thanks for your support!

February 01, 2025

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As usual Scott’s team comes through every time. Chris in service was awesome and finished early with the truck. I never go anywhere else, see you in 5000 miles More

by Headhark
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Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

Feb 03, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Scott's team and Chris provided excellent service at Herb Chambers Ford of Braintree! Thank you for your loyalty, and we look forward to seeing you again in 5,000 miles.

January 29, 2025

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I have been dealing with this dealership for many years. I buy in service my vehicles at Herb Chambers Ford and Braintree. From the sales people to the service department I feel that I’m in good hands. More

by Jack
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Recommend Dealer
Yes
Jan 30, 2025

Herb Chambers Ford of Braintree responded

Jack, it's wonderful to hear that you've had consistently positive experiences with our team at Herb Chambers Ford of Braintree. We appreciate your loyalty and look forward to continuing to serve you!

January 17, 2025

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Attentive to my personal situation Listened to my needs and handled everything courteously and professionally including the women who does collection of payment… reminded me of reward points I hadleft. More

by margedorney
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Jon Rydings

Jan 17, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that our team at Herb Chambers Ford of Braintree provided attentive and professional service, including a helpful reminder about your reward points. Thank you for sharing this positive experience!

January 16, 2025

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Cindy at Herb Chambers did an excellent job with my cars repairs/service. She was honest, accurate and very customer centric. I wouldn’t hesitate going back to Herb Chambers in future! More

by ggarcia6522
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy provided excellent service during your visit here at Herb Chambers Ford of Braintree! It's great knowing you had a positive experience, and we look forward to welcoming you back in the future.

January 13, 2025

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Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi More

by Capricorn011746
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Recommend Dealer
No
Jan 21, 2025

Herb Chambers Ford of Braintree responded

I'm concerned to see this review and would like the opportunity to get some additional details about your experience. We will address this feedback with the appropriate members of our team to ensure timely and thorough updates are being shared with our guests going forward. When you have a moment, would you please contact me directly? Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

December 27, 2024

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Extremely helpful and courteous-did a great job. Will be sure to use them again. More

by Jeff Keay
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Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Jon Rydings , Drew Bailey, Paul Martin, Diane

Dec 27, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Jeff! Our team appreciate your 5 star review! -Herb Chambers Ford of Braintree

November 17, 2024

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Employee Rating

Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Jon Rydings , Drew Bailey, Paul Martin, Jake Humberd

Nov 19, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

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