Adam Smith

An excellent experience that was unexpected. All of the staff that we dealt with were knowledgeable, professional and very helpful. We were expecting a more confrontational and it was anything All of the staff that we dealt with were knowledgeable, professional and very helpful. We were expecting a more confrontational and it was anything but that. More

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Everyone was very attentive to my questions. I left feeling that I knew how to utilize the Subaru Crostrex complex system. I'm delighted that it has the safety devices that I requested. I left feeling that I knew how to utilize the Subaru Crostrex complex system. I'm delighted that it has the safety devices that I requested. More

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Honest, fair, professional not to mention beautiful vehicles We leased a 2024 Outback Touring XT. Incredibly happy with it vehicles We leased a 2024 Outback Touring XT. Incredibly happy with it More

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My experience with Sunset Hills Subaru was excellent. I felt no pressure, and I felt that my business was valued. Specifically, Adam Smith is why I chose to close the deal here instead of competing dea I felt no pressure, and I felt that my business was valued. Specifically, Adam Smith is why I chose to close the deal here instead of competing dealerships. Adam Smith listened to me. He worked with me to find a car that I wanted, even though it had to be transported from another dealership. He worked to have my business, and I really appreciate that. Adam answered my questions, and gave me time to make decisions. He let me lead the transaction. When financing was complete, Adam showed me features of the car (safety, entertainment, etc.). More

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I would leave 0 stars if it were an option. Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pai Horrible experience. Run away from this dealership. Purchased a $25K newer model used Subaru. Salesperson Adam Smith treated me like I was a pain in his backside from the beginning. Then when I had issues shortly after leaving the dealership he couldn’t be bothered with me and kept passing me off to service. Service refuses to fix one of the issues even though I’m still in their warranty window. Escalated to Service manager, used car manager and GM and no one will make it right. Called Subaru Customer Advocacy and Starlink who both have said they should not have sold it to me without this particular component being updated. This purchase through Sunset Hills Subaru has been a nightmare. They are clearly not worried about my safety on the road as the component that needs updated is an advertised safety feature. Currently sitting in service for 3+ hours with a very angry 6 year old because my vehicle has been hard pulling to right since I drive it off the lot. Tried to give them the opportunity to make this right before escalating to Subaru corporate and leaving this review but it fell on deaf and uncaring ears. More

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The team at Sunset Hills Subaru are great! We had a wonderful experience - our salesperson, Darius, was kind, patient and honestly indulgent while we made the decision on which vehicle to purc We had a wonderful experience - our salesperson, Darius, was kind, patient and honestly indulgent while we made the decision on which vehicle to purchase. More

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Sean was amazing with the entire process. His follow up was so thorough and amazing. By far the best buying experience we have ever had with any dealership anywhere. The atmosphere was relaxe His follow up was so thorough and amazing. By far the best buying experience we have ever had with any dealership anywhere. The atmosphere was relaxed, the attention to detail was great, and the level of care was just unparalleled. We have usually been a Honda-only family but we are fully committed Subaru people now. If you're looking for a place to buy a car, look no further. More

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Sean Sullivan (client advisor ) was incredible! He took the time to make sure that I was completely satisfied with my buying experience with Sunset Hills Subaru. He was was knowledgeable, funny, personab the time to make sure that I was completely satisfied with my buying experience with Sunset Hills Subaru. He was was knowledgeable, funny, personable, and easy to communicate with. He made follow up calls to make sure that I was satisfied with the car, my buying experience, and my interaction with him. Also many of the managers said hello...Kudos for a job well done. More

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Buying a car at Sunset Hills Subaru was easy, Hussein B. was great, he gave us a lot of information and showed us the options available that fitted our needs. was great, he gave us a lot of information and showed us the options available that fitted our needs. More

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