Adam Sherman

Fantastic service and very pleased with my 2012 Expedition! I can tell they went through the car thoroughly and replaced the parts that truly needed it before the sale. My sales rep Joe was excelle Expedition! I can tell they went through the car thoroughly and replaced the parts that truly needed it before the sale. My sales rep Joe was excellent to deal with. He even helped me after hours responding to my texts, and after the sale was complete he has been helpful in resolving an admin issue. Chic-fil-a customer service! Keep up the good work, highly recommended!! More

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My car buying experience was fantastic! Couldn’t have been more seamless. Joe and Adam were great to deal with, and everyone there was super friendly. They provided me with multiple options Couldn’t have been more seamless. Joe and Adam were great to deal with, and everyone there was super friendly. They provided me with multiple options and got me the best deal possible. I would definitely recommend checking this place out if you’re in the market for a new or used vehicle. More

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Awesome great teamwork and very satisfying! You guys made our day quite interesting.God bless You guys made our day quite interesting.God bless More

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Without any regrets, I purchased a lovely pre-owned 2016 Toyota Highlander (with just one owner) within 2 days from Tim Border at JHBarkau in Cedarville. I found out why their excellent customer service & Toyota Highlander (with just one owner) within 2 days from Tim Border at JHBarkau in Cedarville. I found out why their excellent customer service & reputation has earned them the awards of the 2023 & 2024 Illinois used car dealer of the year. On a Tuesday in January, I learned that my ‘08 Toyota 4Runner with over 465k miles needed 4 catalytic converters (probably due to the required CA higher air quality emissions). Early early Wednesday morning, I found a pre-owned 2016 Highlander very well-documented on JHBarkau website. I texted my interest & received a reassuring confirmation text they were currently closed but would be in contact shortly. So at 8 am, I called Cedarville to schedule a test drive appointment that evening on a 2010 Toyota RAV4. I also inquired if the 2016 Highlander with 125k miles at their Freeport location was still available. Tim Border was unsure about that but would return my call after some research. A bit anxious, I called Freeport to discover from Joe Baker that the Highlander was still in play. I wanted to place a deposit to hold it right then, but he wouldn’t allow that since I hadn’t completed the test drive yet. (We’re a Toyota Only kinda family. When purchasing a 2nd used 2002 4Runner pre-internet, it took several Saturdays of driving with a toddler in tow to a remote location just to find it already sold that same morning.) Later Wed morning, I received a text & an email from Tim that he could have both the Highlander & RAV4 available to test drive that night in Cedarville. { I thought Sweet! Convenient for me, but that was Barkau on Barkau crime taking a possible sale from Freeport. However, since I did make first contact with Tim, he is my salesperson. } I test drove both & the 2016 Highlander sold itself with its smooth ride and the fancy leather heated seats. The 2010 RAV4 was the car size I needed, but had no USB port to charge my cell phone. That night, Tim gave me initial loan details. Thursday morn, I texted him to confirm if I could pick up the Highlander that night. Tim sent a text with those 3 magical Army Ranger School words: “It’s a Go!” After 4 long days of car-induced stress, I drove her off the lot in 2 days, after Tim explained all of the features and buttons on the console & steering wheel. Tim noted that the tire pressure sensor light had appeared & if it remained on then it may need service. He became the go-between noting that Service appointment times are held open on Saturday mornings just in case. The sensors were replaced at no cost that morning with Tim’s approval. {FFR It will be extremely convenient to drop the SUV off for an oil change and receive a loaner car to get to work.} The used Toyota Highlander is in immaculate condition, practically brand-spanking new. On the exterior, no dings, scratches, or rust. New tires, rims & even the little valve stem caps. On the interior, super clean carpet (since it’s still winter) & detailer’s plastic wrap adhered at the front 2 passengers carpet. I could only find a slight color distortion oval on the driver’s side door where the driver placed their left elbow & a fingerprint on the inside headlamp. No retractable cargo cover, but I easily found one on eBay. After much effort, I was unable to pull my previous car stereo from the ‘08 4Runner to replace the original ’16 car stereo. {I’m just glad that they took my trade-in to avoid the hassle, time & effort of a tow to the big junkyard in the sky.} But the original car stereo is such a small issue compared to the high quality of Toyota SUV purchased in 2 days and the 5-star customer service to be provided by Tim Border and his team at JHBarkau in Cedarville. More

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The buy went smooth. Tim is such a nice guy and was there to help with whatever questions I needed. He went out of his way to make sure the blue tooth worked which it may Tim is such a nice guy and was there to help with whatever questions I needed. He went out of his way to make sure the blue tooth worked which it may not have for this make and model. All went good. Very nice people to deal with in Freeport and Cedarville office. Love the car! More

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Friendly service & accommodating to our needs. We never felt pressured at all & walked away feeling good about our purchase. The entire staff we dealt with were very warm & friendly. We also loved We never felt pressured at all & walked away feeling good about our purchase. The entire staff we dealt with were very warm & friendly. We also loved that they shared their pet family with us. Thank you for the wonderful service. We love our new vehicle! More

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Tim Border at Barkau was able to get me in and taken care of right away! He makes the car buying process easy and is very helpful! of right away! He makes the car buying process easy and is very helpful! More

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First and foremost I would like to thank Dylan & staff for such an outstanding experience for such an outstanding experience More

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They are very friendly and willing to help you with anything you need. They are also affordable. anything you need. They are also affordable. More

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Wonderful people to work with and great service! Thank you for all of your help with finding our dream car! Thank you for all of your help with finding our dream car! More

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