Adam Ragab

Adam is very responsive and reliable. Great service. I would strongly recommend Jeep kelly to everyone. Great service. I would strongly recommend Jeep kelly to everyone. More

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Service communication was absolutely horrendous. I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service man I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service manager lied to me. Never again with any Kelly dealership buy or service More

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Had a routine oil change on 2/24/24 Sunday the next day there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They s there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They sent my wife home on a Uber and said they will call her when the car is completed. Also they added that this should be only a few hour. The dealership never call us back on that Monday and they kept the car without calling and with NO communication that they had to keep the car.. This dealership has no care in the world on their customers life and how important this cars are to us. A simple phone call and better planning would be nice to the customer. My wife missed 2 days of work and my daughter missed also 2 days of school. The problem here is that the dealership had yet to accept that they didn’t something wrong while doing a routine oil change on Saturday or any apologies…. Be aware out there. STAY AWAY!!!! More

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They did a good job with my transmission repair and customer service Clayton the service specialist was very helpful customer service Clayton the service specialist was very helpful More

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Once this dealership sells you the vehicle even brand new their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every wor their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every word that came out of Joe and Adam’s mouth, the two service managers was completely false. I showed up unexpected and caught them off. God found my jeep in the back not being touched. I would absolutely recommend anyone considering buying a vehicle from here to never go back and have it serviced elsewhere. All anyone needs to do is look under the reviews , first in every complaint is the same More

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Had a awesome experience in the service department when I brought my vehicle in for some maintenance ! brought my vehicle in for some maintenance ! More

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I want to say that the dealership worked with us they were very nice to my husband and I because of some issues we had with our other jeep. were very nice to my husband and I because of some issues we had with our other jeep. More

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I was given my car back after 3 weeks and the problem is still there still there More

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The service department is excellent and the new manager Adam is awesome. Great service department. Adam is awesome. Great service department. More

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