Adam Nguyen | Page 6

I had a great experience at this dealership the sales team was great Mike and Bryan. I will definitely recommend this dealership team was great Mike and Bryan. I will definitely recommend this dealership More

by TIAIRBY Verified Customer Verified Customer

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Alex was very courteous and helped make the vehicle delivery to the house extremely smooth. delivery to the house extremely smooth. More

by JB4055 Verified Customer Verified Customer

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Very good experience. .. agreed to deal quickly and was not subjected to any high pressure tactics or surprise add ons at closing. They were friendly and above board .. agreed to deal quickly and was not subjected to any high pressure tactics or surprise add ons at closing. They were friendly and above board More

by SAC1MJR Verified Customer Verified Customer

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Not very well organized or run, over promised and under delivered to throughout the process, making lots of haste. delivered to throughout the process, making lots of haste. More

by First-time-buyer Verified Customer Verified Customer

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Brandon and Shane Fulton were great. They answered all questions I had to the best of their abilities. I left the dealership satisfied with my purchase They answered all questions I had to the best of their abilities. I left the dealership satisfied with my purchase More

by MARCUSMITCHELL Verified Customer Verified Customer

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I got the car I wanted at a great price. Excellent service and will definitely recommend to friends Excellent service and will definitely recommend to friends More

by CR2486 Verified Customer Verified Customer

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Great experience with Owen, Tim, Elvia and the whole sales team. Great sales team overall. sales team. Great sales team overall. More

by JOSHACHEAM Verified Customer Verified Customer

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Owen Fritz is THE best salesperson my husband and I have experienced in our 40 years of buying cars. He was professional, friendly and very knowledgeable! Everyone at the dealership was hospitable and kind. experienced in our 40 years of buying cars. He was professional, friendly and very knowledgeable! Everyone at the dealership was hospitable and kind. More

by SER6170 Verified Customer Verified Customer

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Great experience, very professional and friendly staff. The waiting room was comfortable and quiet. Buying process was very smooth. The waiting room was comfortable and quiet. Buying process was very smooth. More

by DMATTIA Verified Customer Verified Customer

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Purchasing a car is the first or second most expensive thing a normal person gets to purchase in their life time . It is already a bit stressful so dealers should strive to make it the experience easy, si thing a normal person gets to purchase in their life time . It is already a bit stressful so dealers should strive to make it the experience easy, simple and exciting for the customer. Shottenkirk Hyundai failed to provide great customer services instead made my experience miserable. When over going to the estimate for the purchase of the vehicle I pointed out that I had no interest on purchasing the car care product was listed on the estimated , product that they didn’t even offer to me they just added it to the deal. Instead of removing it I was questioned about WHY I didn’t want it. That it is how the next 30-40 minutes when by me having to justified why I didn’t want to purchased it. When I said I didn’t want it the first time that should have been the end of the conversation but instead when I didn’t give in the ended giving me more money for my trade in to keep the product as part of the purchase, which is a very shady way to do business if you asked. Then an hour later I finally got to go into the office to go over the terms of the contract with the finance manager but boy was I wrong. They had already printed the contract and intended for me to signed it without letting me know what the APR on the loan, monthly payment or term will be. Then I had to again argued with them about what rate and payment I wanted and I was comfortable with and they had no interest on being helpful and seem annoyed I was asking questions and asking about offers Hyundai had on their website. It was the worst car buying experience I’ve had. More

by JMV Verified Customer Verified Customer

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