Adam Luneau | Page 15

Truck is great.....Service and follow up is deplorable. Bought a brand new Tundra with plow and tonneau cover in May. Had to wait for tonneau cover and plow because they had to be ordered. When they came i Bought a brand new Tundra with plow and tonneau cover in May. Had to wait for tonneau cover and plow because they had to be ordered. When they came in , brought the truck to them for install had to leave overnight. Returned next day tonneau cover installed incorrectly and drain hoses never put on. Needed truck the next few days so could not leave it. Handy came out to our house about a week later picked up the truck, left us a loaner and brought it back to the shop to correct the issues. Brought it back later that day, still not installed correctly, and drain hoses on back seat. When my husband called to speak to service manager his explanation for the hoses was no one put it on the service order. Spoke to the GM on the phone before the holiday and he assured me it would be corrected. Told me someone would be out to get the truck as before on Friday the 6th. No one came. Chatted on site with Rick trying to find out why they had not come. He took name and phone number and assured me the service manager would call right back. That was a week ago and we have heard from no one at Handy Toyota. I assume from all this that the sale is the important part and service is way down on the list of their priorities. I would like to add that my son , who purchased there also, recently had his tires rotated, and service gave him back his vehicle without tightening the lug nuts fully, which could have been disastrous. Luckily he could hear that something was wrong the next day and had them properly tightened locally. More

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That was easy! Big thanks to the team for a seamless customer- oriented experience. Frank, Kyle, Adam, Jaime L and Jamie S, you guys rock. Love my new mom bomb! Big thanks to the team for a seamless customer- oriented experience. Frank, Kyle, Adam, Jaime L and Jamie S, you guys rock. Love my new mom bomb! More

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Always a happy customer I have been a customer at handy Toyota now for about 6 years and 6 vehicles lol. Every time was a pleasure. This purchase was no different, as my sale I have been a customer at handy Toyota now for about 6 years and 6 vehicles lol. Every time was a pleasure. This purchase was no different, as my sales man Frank was very patient and went out of his way to help the deal along. Thanks Frank and thanks to Handy Toyota. Don Rucki More

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Caring and attentive but not pushy The dealership did a great job listening to what I needed for a used vehicle as it is used for driver education. The found the a certified vehicle for The dealership did a great job listening to what I needed for a used vehicle as it is used for driver education. The found the a certified vehicle for me. They were extremely helpful in setting it up the way I needed. Patient with my question and concerns and addressed them. They were great to deal with. More

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AWESOME EXPERIENCE This is my second car I bought from Handy Toyota. Both times I had a great experience. Adam and Ali made the process so easy and they delivered exactl This is my second car I bought from Handy Toyota. Both times I had a great experience. Adam and Ali made the process so easy and they delivered exactly what I wanted. Before leaving with my new car, Ali took the time to show me all the features the car had to offer. Would go back again in a heart beat. More

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Exceptional Service Handy Toyota made my first car buying experience exceptional. Adam and Kyle helped me through deciding what was the best car for me and making sure I Handy Toyota made my first car buying experience exceptional. Adam and Kyle helped me through deciding what was the best car for me and making sure I got everything that I wanted. Jordan Kehaya was amazing at answering all of my questions and spending the time to show me all the features on my new car. Jaime Longway made the paper work quick and easy. I highly recommend Handy Toyota and Jordan Kehaya to help you with your car shopping needs! More

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Excellent help in buying a new car I was impressed with the assistance that I received from Ali Kamal in buying a new Corolla. He assisted me in using all of the dashboard buttons and l I was impressed with the assistance that I received from Ali Kamal in buying a new Corolla. He assisted me in using all of the dashboard buttons and levers.He offered his assistance whenever I have any difficulties that I might have. More

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purchase of a new tundra Best team i have ever dealt with when purchasing a new vehicle. I told them what i wanted and they located it the same day. did not force you to buy s Best team i have ever dealt with when purchasing a new vehicle. I told them what i wanted and they located it the same day. did not force you to buy something on there lot. More

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Great car - great dealership New car is so nice! We love doing business with Handys Toyota! Wade, Adam, and Frank were helpful and efficient! They made this process easy and enjoy New car is so nice! We love doing business with Handys Toyota! Wade, Adam, and Frank were helpful and efficient! They made this process easy and enjoyable! More

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