Adam Lopez | Page 24

Sierra Honda responded

Thanks, Mike! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

Sierra Honda responded

Thank you for your kind review, Steve! We truly appreciate your continued business, and we're glad Adam has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service.

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best service experience possible. Thanks for letting us know your appointment was convenient and straight-forward. See you next time!

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

Sierra Honda responded

Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Adam's and the team's efforts met your satisfaction. We look forward to continue serving you and your automotive needs with the same top-notch service in your visits to come!

Sierra Honda responded

Thank you for your amazing review! It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with our best care in your visits to come! Safe travels.

Sierra Honda responded

Caroline, thank you for your 5-star rating. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

Sierra Honda responded

We're glad Kevin and our service team made your day a little easier by being efficient, Sarah. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

Sierra Honda responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Adam's expertise. Please come see us again some day!