Adam Jauch Sears | Page 2

I was test driving a car and hit someone (not at fault) had to buy the car damaged even though it was not my fault. I was told I had autostart on my keys, it does not work but other than that everything is had to buy the car damaged even though it was not my fault. I was told I had autostart on my keys, it does not work but other than that everything is good. There are just small things. I didn't get exactly what I wanted and I am over my budget. After I told them, nothing could be worked out. Other than that the car is good. More

by BriAli Verified Customer Verified Customer

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Very nice and generous help me out to get what I wanted I will prefer to family and friends will prefer to family and friends More

by burns.robert Verified Customer Verified Customer

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We had a few misunderstandings on what would be equipped on the car I purchased. I feel it was an honest mistake but still I did not get everything I was hoping for. on the car I purchased. I feel it was an honest mistake but still I did not get everything I was hoping for. More

by jgknapp Verified Customer Verified Customer

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They were very busy the day I was at the dealership. But they did a great job handling everything. They showed me multiple cars to try to determine the right fit. Adam sears helped me most of the time b But they did a great job handling everything. They showed me multiple cars to try to determine the right fit. Adam sears helped me most of the time because Aaron was so busy with other clients. I liked working with Adam a lot and he did a great job. More

by dominicimmer Verified Customer Verified Customer

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My salesman Adam, made my experience buying a Rogue Rock Creek very good. He was patient and answered every question I had. Adam, has excellent customer service as well he is very knowledgeable about the Ro Creek very good. He was patient and answered every question I had. Adam, has excellent customer service as well he is very knowledgeable about the Rogue Rock Creek. He made the entire buying process a pleasant. More

by creece1016 Verified Customer Verified Customer

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Dealership was clean, friendly staff lots of open space. Parking is a little cramped, but easy to move around Parking is a little cramped, but easy to move around More

by mjohnson6978 Verified Customer Verified Customer

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Adam went above and beyond to ensure I was able to see all the models and colors of the vehicles I was considering. I am very happy with the Murano I purchased. He has also followed up with me numerous all the models and colors of the vehicles I was considering. I am very happy with the Murano I purchased. He has also followed up with me numerous times since the purchase, I appreciate that very much! Excellent customer service experience. More

by pjvoegtle Verified Customer Verified Customer

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Really great experience in the Suntrup Nissan! Professional and care about the customers very much Professional and care about the customers very much More

by deschamps.nien Verified Customer Verified Customer

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Outstanding , everyone goes that extra mile for you. Everyone was extremely friendly, knowledgeable, and patient with you. Everyone was extremely friendly, knowledgeable, and patient with you. More

by dorothy.morris Verified Customer Verified Customer

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I cannot recommend Adam at Suntrup Automotive highly enough. From the very beginning, he truly listened to what I wanted and needed. I came to the dealership looking to trade in a brand-new car that I h enough. From the very beginning, he truly listened to what I wanted and needed. I came to the dealership looking to trade in a brand-new car that I had fully paid off but ended up absolutely hating. My previous experience at another dealership had been terrible—they ignored my request for a cheaper car I’d actually enjoy, and instead tried to pressure me into financing a car I couldn’t afford. That wasn’t the case with Adam. Adam was honest, patient, and incredibly thorough. He answered all of my (many) questions without judgment and prioritized my needs over just making a sale. He genuinely cared about helping me find the right car rather than maximizing his own commission. Thanks to him, I was able to trade in the car I hated for an older, more affordable car that I now absolutely love. Not only that, but Adam worked things out so that I actually got money back on the trade-in—something I didn’t think was even possible! To top it all off, Adam and the finance manager, Jill, went above and beyond to ensure the money I received covered my Missouri sales tax and registration fees. That kind of consideration and care is rare, and it made a huge difference for me. At no point did I feel pressured or judged for wanting to trade in my brand-new car for something older. Unlike other dealerships that try to push you into something you don’t want, Adam and Jill simply helped me find the best option for me. From now on, I’ll only go to Suntrup Automotive, and I’ll recommend Adam (and Jill!) to anyone I know who’s looking for a car. They made what seemed like an impossible situation into one of the happiest car-buying experiences of my life. Thank you, Adam and Jill—you’ve earned a loyal customer for life! More

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