Abraham Hernandez
Abraham Hernandez at Ed Morse Honda
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Abraham Hernandez

Service Advisor

Ed Morse Honda

3790 West Blue Heron Blvd
Riviera Beach, FL 33404

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35 Reviews
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35 Reviews

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35 Reviews of Abraham Hernandez

December 06, 2023

Dealership Rating
Employee Rating

Excellent service from Honda and Abraham Hernández. Very courteous and he explains the services very well. He is bilingual and that is a plus. More

by andrealira70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Ed Morse Honda responded

We are happy to hear of your great experience with Abraham! Thank you for choosing us! Ed Morse Corporate Offices

September 22, 2023

Dealership Rating

Dude is a price gouging scammer. Condescending and a xxxxxx. Thinks he can charge whatever he wants and thinks we will pay. More

by Tylerrupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 22, 2023

Ed Morse Honda responded

Tyler, we apologize as this is not the level of customer service we promote at Ed Morse Honda. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

May 13, 2023

Dealership Rating
Employee Rating

I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr More

by jsouthard43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2023

Ed Morse Honda responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

July 26, 2022

Dealership Rating
Employee Rating

This is the worst dealership. Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty More

by Araymond2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 26, 2022

Ed Morse Honda responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

June 17, 2022

Dealership Rating
Employee Rating

Ed Morse Honda always has excellent and friendly service, rich grogan , Chris Espinoza and everyone else More

by Kcstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Badia , Rich Grogan

Jun 20, 2022

Ed Morse Honda responded

We are so pleased to hear of your great experience with Chris and the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

March 08, 2022

Dealership Rating
Employee Rating

ok, looked like exterior of dealer ship needs appearance upgrade. maybe a paint job would help More

by astrossmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Ed Morse Honda responded

Thank you for the 4-star rating and for taking the time to share your experience with us. Ed Morse Corporate Offices

Mar 08, 2022

astrossmart responded

great

August 17, 2020

Dealership Rating
Employee Rating

Highly professional, engaged, anticipatory, informative, and considerate. A pleasure to experience, well worth the 140 mile drive compared to my local SoFL Honda dealerships (Miami-Dade and Broward Counties More

by Top8305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Datena

Aug 18, 2020

Ed Morse Honda responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Please let us know if you need anything else in the future! Ed Morse Corporate Offices

June 16, 2020

Dealership Rating
Employee Rating

Good honest Service. As always Ed Morse Honda Service Dept provide good service my scheduled services. They also provide me with a full Inspection and give me a good idea More

by Happy Honda Civic Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2020

Ed Morse Honda responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

May 07, 2020

Dealership Rating
Employee Rating

Routine service for CR-V Abraham was kind, courteous, and professional. The service was thorough and Abraham explained everything that was done. Also, the service was timely. More

by NHoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2020

Ed Morse Honda responded

Wow, that is what we love to hear! We are so pleased that Abraham and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices

April 23, 2020

Dealership Rating
Employee Rating

They are always easy to deal with. Had my car towed to the dealership and it was smooth sailing after that. Thanks for the help. More

by Bkurit
Recommend Dealer
Yes
Apr 24, 2020

Ed Morse Honda responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices

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