Abraham Castillo
Abraham Castillo at The New Babylon Honda
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Abraham Castillo

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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5.0
10 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

10 Reviews

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10 Reviews of Abraham Castillo

February 17, 2025

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Employee Rating

The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
Service Price Transparency
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Recommend Dealer
Yes

February 11, 2025

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Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Falco, Melanie Betancur

Feb 13, 2025

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 10, 2025

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Abraham was knowledgeable and understand with my questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me More

by heriberto_pardo
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2025

The New Babylon Honda responded

Dear Heriberto, Thank you for sharing your experience with us! We’re thrilled to hear that Abraham was able to assist you with your questions in such a knowledgeable and understanding manner. His attentiveness and hospitality are qualities we strive for with all our customers, and it’s great to know he made a positive impression. We’re also pleased that Abraham took the extra step to keep you informed about available discounts and ensured a smooth transition to the next team member before he left for the day. If you need anything further or have any questions, please feel free to reach out. We’re here to help!

January 31, 2025

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Every time I need something done to my car the availability is amazing and it's super easy to create an appointment. The jobs never take longer than expected and my car is always pulled out for me More

by jackreyes23
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Dear Jackreyes23, Thank you so much for sharing your positive experience! We're thrilled to hear that the availability and ease of scheduling appointments have made servicing your car hassle-free. It's also great to know that your car is always ready right on time when you arrive. We truly appreciate your feedback and look forward to continuing to provide you with top-notch service in the future!

January 30, 2025

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Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

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very professional there and help me very much best place to go to for Honda More

by dawarner526
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

January 30, 2025

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Employee Rating

The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 21, 2025

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Vanessa was friendly and helpful. She supplied us with the key fob that Tim promised. More

by NEALAV65
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

Feb 08, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa was friendly and helpful in providing you with the key fob as promised by Tim. We appreciate you sharing your positive experience and are always here to assist if you need anything else. Enjoy your new key fob!

January 14, 2025

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Service was excellent. Very friendly and very efficient. I have used Babylon Honda service department for quite a few years and I’ve never had a problem. More

by jcolletti
Service Price Transparency
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Recommend Dealer
Yes
Feb 08, 2025

The New Babylon Honda responded

You're very welcome! We're grateful for your continued trust in our service department. It means a lot to us that we've been able to consistently provide you with great experiences. If there's ever anything more we can do for you, please feel free to reach out. We're here to help and look forward to serving you again in the future!

January 10, 2025

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Very good and efficient service. I will return to Babylon Honda for future service needs. More

by SCF32187
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

The New Babylon Honda responded

Thank you for the great review, SCF32187! We’re so glad to hear that you had a positive experience with our service. We look forward to assisting you with any future service needs, and we truly appreciate your trust in us. See you next time at Babylon Honda!

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