Abigail Ramirez

I hope to find an authorized Mercedes service center before my next service. I’m not likely to return after poor service two years in a row. before my next service. I’m not likely to return after poor service two years in a row. More

by NOEMAIL_6669421 Verified Customer Verified Customer

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We have owned Mercedes cars for over 15 years. We live in the Bay Area. I went up to Portland to help my daughter get her Mercedes serviced at Mercedes Portland. Hands down the worst experience We live in the Bay Area. I went up to Portland to help my daughter get her Mercedes serviced at Mercedes Portland. Hands down the worst experience I have ever had with Mercedes. The fixed the wrong light (dash said right light out - they replaced the left). My daughter had to bring her car back numerous times and they would say it was ready and it would not be. Will never bring the car in there for servicing. Spent over $4K on the service. Felt pretty much like a rip off. More

by GSMITH35 Verified Customer Verified Customer

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the work is very high quality (imho). But the costs are very high; my wife and I have a very limited budget. But the costs are very high; my wife and I have a very limited budget. More

by k7ew Verified Customer Verified Customer

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Very clean, staff were professional. My service was done quickly and I've had no issues since. 10/10 would visit again. My service was done quickly and I've had no issues since. 10/10 would visit again. More

by CKEYSER90 Verified Customer Verified Customer

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I was unhappy with the condition my car was left in after my last repair. my last repair. More

by CIAOENRICO Verified Customer Verified Customer

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The people es very friendly an helpful to help people to get the price and the car get the price and the car More

by baltazar1972 Verified Customer Verified Customer

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Abigail was so helpful with everything. She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great commu She was very attentive when i expressed concerns. She provided detailed information when speaking to me about all the different services. Great communication skills!! More

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My new Mercedes has a white leather steering wheel and white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was white leather seats. The steering wheel was badly smudged with mechanics hands as well on side of drivers seat. I was able to get it off but that was a little disappointing. More

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They turned what should have been a poor experience into a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! More

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Abby was great! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! More

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