Abel Garcia

I love Chase Chevrolet, but post covid their quality control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid c control has diminished. Recently I brought my 3500 dually in for an oil change/tire rotation. I was advised that I was due for a transmission fluid change, but that would take an additional 2-3 hours. Nearly six hours later my truck is handed back to me with the TPMS system not working (working prior to arrival though) and told hopefully after driving some it would come back. Nope, a 6 hour drive later and unable to return to Chase, 5 of my 6 sensors came alive. I stopped by my local Les Schwab to replace the bad sensor, or at least I thought. Nope as it turns out the sensor was destroyed when the tech at Chase removed my tires for rotation. On a positive note I reached out to Matt Constant to rectify the situation and he assured me that he would fix the issue and make it right with me. This is why I always come back to Chase Chevrolet, they stand behind their work, however this is the second time something has had to have been made right with a tire rotation on my truck, on the quick lube side, on top of the nearly 6 hour wait. More

by dwayne.cohn Verified Customer Verified Customer

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I wasn't notified when my car was ready. I called but didn't hear back for an hour. I called but didn't hear back for an hour. More

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They were nice and quick! And good customer service! Anything wrong with your vehicle they will do their best to meet your expectations. And good customer service! Anything wrong with your vehicle they will do their best to meet your expectations. More

by D Verified Customer Verified Customer

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Angel is attentive and friendly about any of your needs or concerns. Chase takes care of their people, would come back again for future auto care. or concerns. Chase takes care of their people, would come back again for future auto care. More

by ajjmenez Verified Customer Verified Customer

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Abel Garcia gives 100% every time I call and have a problem with my vehicles , I have always appreciated his extra effort problem with my vehicles , I have always appreciated his extra effort More

by rebelcpo Verified Customer Verified Customer

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First time working with Chase Chevrolet. Extremely happy with the service and communication. I will be coming back in the future. Extremely happy with the service and communication. I will be coming back in the future. More

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Able is always courteous and explains what service is needed and why. Have been using Chase Chev service dept since 1986 with no complaints. needed and why. Have been using Chase Chev service dept since 1986 with no complaints. More

by dshaw10 Verified Customer Verified Customer

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Everyone was very nice and helpful answered all my questions. Will be back to service other vechile. questions. Will be back to service other vechile. More

by Christinanavarro21 Verified Customer Verified Customer

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Abel was great. He was thorough and took great care of what was needed. Thank you Abel. He was thorough and took great care of what was needed. Thank you Abel. More

by Margaret Verified Customer Verified Customer

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Able was very informative and helpful. The diagnosis was given and my truck was ready as promised The diagnosis was given and my truck was ready as promised More

by Fryer Verified Customer Verified Customer

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