Abdul Khalid
Abdul Khalid at Mercedes-Benz of Sudbury

Abdul Khalid

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.6
120 Reviews
4.6

120 Reviews

Write a Review

120 Reviews of Abdul Khalid

October 31, 2024

Dealership Rating
Employee Rating

I’ve been to the Natick one, it’s good but busy place to go More

by ridoddk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Mercedes-Benz of Sudbury responded

Thank you for the review! We appreciate you visiting us here at Mercedes-Benz of Sudbury and hope to see you again in the future!

July 17, 2024

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Will not be working with them in the future. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. More

by John C
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 18, 2024

Mercedes-Benz of Sudbury responded

John, thank you for the review. I'm disappointed to hear about this experience and will make sure it gets addressed with the appropriate members of our team. I hope you'll consider giving us another chance in the future. Respectfully, Fahad Arshad - General Manager - farshad@herbchambers.com

February 29, 2024

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Went into Mercedes-Benz of Natick to get my car serviced and everyone there was very friendly. They serviced my car very quickly and efficiently. Thank you guys! More

by susana.addo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 29, 2024

Mercedes-Benz of Sudbury responded

We're so glad to know that you had a friendly and efficient service experience at Mercedes-Benz of Natick. Thanks for your kind words, we appreciate it!

January 06, 2024

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Fred is exceptionally helpful. Explains what repairs are done needed on car if any while undergoing maintenance. More

by dboucher09
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Recommend Dealer
Yes

Other Employees Tagged: Fred Romsey

Jan 08, 2024

Mercedes-Benz of Sudbury responded

We're glad to know that you found Fred helpful during your visit to Mercedes-Benz of Natick. We always aim to keep our customers well-informed about their vehicle's needs. Have a great ride!

December 30, 2023

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The service team at MB Natick are a premium service provider. They are an Important part of my Mercedes ownership experience. When I need them they make things happen. More

by Dean
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Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Sudbury responded

Dean, we're delighted to know that our service team at Mercedes-Benz of Natick has been an integral part of your ownership experience. We'll always be here when you need us!

December 23, 2023

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Great polite people when buying car but when I had problem with car I never felt so disrespected and treated so rudely in my life dealing with this dealer. Dont buy used car here please go elsewhere More

by John
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 02, 2024

Mercedes-Benz of Sudbury responded

John, We're sorry to hear about your experience. We strive for respect and professionalism in all interactions, so it's dismaying to learn that you felt otherwise. Your feedback is important as we continually aim to improve our service quality. Please reach out directly if you're open to discussing this further or have any other concerns. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

November 12, 2023

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Great dealer for both sales and service. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. More

by Jennbriere
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Recommend Dealer
Yes
Nov 14, 2023

Mercedes-Benz of Sudbury responded

Hi Jennbriere! We're so glad to know that you've had a positive experience with both our sales and service departments at Mercedes-Benz of Natick. Thanks for your continued support over the years!

October 22, 2023

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Very helpful. I am not a technical person. Johnny did a very good job of explaining the car. More

by mj617566
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon Tyler, Yatin Kamble, Jonny Pham , Danny Kaboub, Saena Nikolas

Oct 24, 2023

Mercedes-Benz of Sudbury responded

Johnny and the team are so happy to hear that you enjoyed your visit! Thank you for trusting Mercedes-Benz of Natick with your business!

September 23, 2023

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Employee Rating

I came in today to see Jonny recommended by Abdul for my Mercedes Me Connect App set up from a new car purchase from another location. Jonny is Very Professional thorough,Respectful,Knowledgeable. He was ab More

by Simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Pham

Sep 26, 2023

Mercedes-Benz of Sudbury responded

Simon, we're glad to know Jonny was able to assist you with your Mercedes Me Connect App setup and provide a positive experience. We hope you enjoy every ride in your new Mercedes!

September 23, 2023

Dealership Rating
Employee Rating

Abdul needs To fix his attitude Yeah, wasted a lot of my time and I would never recommend this location to anyone go anywhere else besides Natick More

by tmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharon Tyler , Savannah Silva, Javier B

Sep 25, 2023

Mercedes-Benz of Sudbury responded

We're sorry to read about your experience. It's important that our team communicates effectively and respectfully, so it's disappointing to see we've missed the mark here. We'd appreciate a chance to learn more about what happened and make things right if possible. Please reach out when you can. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

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