Abdel Mahmoud

I traded in my lease vehicle and purchased a used car. They told me the new car went through services to make sure it is up to par. The vehicle was never serviced and I paid for the service out of my pock They told me the new car went through services to make sure it is up to par. The vehicle was never serviced and I paid for the service out of my pocket. I had to buy a new battery after 2 weeks in the new used car. Lights weren’t working. It also needed an oil change. Don’t let them lie to you about servicing their used vehicles. I have bought a couple cars from them, but this time the sales man lied about it being serviced. I’m done with this dealership. Out More

Report | Print

Predatory, disorganized, unethical, SCAM “dealership”! When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so th When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so that I could get off my ~35 hour flight with my baby and bags in tow, pick up the car, and drive off. We agreed to the price, they said it was mine, I got insurance. When I landed in the USA, I spent $200 on an Uber to the dealership with my family and luggage in tow, having been assured we would be in and out in under an hour - just to be told they made a mistake and didn’t have the vehicle I purchased after all. They can’t look up their inventory online, so they drove me around the lot for an hour only to determine they didn’t have a similar vehicle for sale under $28,000 and instead INSIST I should finance a $35,000 new vehicle (no thanks.) They were rude, pushy, and outright nasty when I didn’t cave into their pressure. Waste of $300 on Ubers to/from, waste of three hours of my time while exhausted. It is inexcusable they don’t know what inventory they have. The GM Feras refused to speak with me and never returned my calls. Ended up going to Arrigo and it was night and day, a clean honest transaction with a reputable dealership - highly recommend not bothering with Rick Case. More

Report | Print

Service was excellent. Thank Angie Phagoo for your amazing service Good job wish the best for you Thank Angie Phagoo for your amazing service Good job wish the best for you More

Report | Print

Do not buy from this dealership. Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors More

Report | Print

I’ve been doing business with Rick Case for over 6 years and I love every Hyundai Tucson I have purchased. They’re very helpful and courteous. I will give them a perfect 10 for their excellent job. and I love every Hyundai Tucson I have purchased. They’re very helpful and courteous. I will give them a perfect 10 for their excellent job. More

Report | Print

The best they was very nice and they finish my car in time thank you so much time thank you so much More

Report | Print

Very Professional everybody’s nice and you tried there best to make the customers happy. best to make the customers happy. More

Report | Print

We were very happy with the way they had answered all our questions. Our sales person Abdel was a very nice person, he really cared about making us happy and comfortable throughout the whole process. I would questions. Our sales person Abdel was a very nice person, he really cared about making us happy and comfortable throughout the whole process. I would highly recommend this company. Thank you so much Abdel! More

Report | Print

Took all the time to show us the car and explane everything. The salesman was great everything. The salesman was great More

Report | Print

This is my fours car and I’ve always had a good experience friendly people and on time Honest mechanics and sales people that you don’t find too many for maintenance or anything to do with my car I experience friendly people and on time Honest mechanics and sales people that you don’t find too many for maintenance or anything to do with my car I wouldn’t take it any other place More

Report | Print