Dealership Experience
14 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
188 Reviews
Write a Review188 Reviews of Abdel Mahmoud
July 31, 2024
I traded in my lease vehicle and purchased a used car. They told me the new car went through services to make sure it is up to par. The vehicle was never serviced and I paid for the service out of my pock They told me the new car went through services to make sure it is up to par. The vehicle was never serviced and I paid for the service out of my pocket. I had to buy a new battery after 2 weeks in the new used car. Lights weren’t working. It also needed an oil change. Don’t let them lie to you about servicing their used vehicles. I have bought a couple cars from them, but this time the sales man lied about it being serviced. I’m done with this dealership. Out More
July 12, 2024
Predatory, disorganized, unethical, SCAM “dealership”! When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so th When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so that I could get off my ~35 hour flight with my baby and bags in tow, pick up the car, and drive off. We agreed to the price, they said it was mine, I got insurance. When I landed in the USA, I spent $200 on an Uber to the dealership with my family and luggage in tow, having been assured we would be in and out in under an hour - just to be told they made a mistake and didn’t have the vehicle I purchased after all. They can’t look up their inventory online, so they drove me around the lot for an hour only to determine they didn’t have a similar vehicle for sale under $28,000 and instead INSIST I should finance a $35,000 new vehicle (no thanks.) They were rude, pushy, and outright nasty when I didn’t cave into their pressure. Waste of $300 on Ubers to/from, waste of three hours of my time while exhausted. It is inexcusable they don’t know what inventory they have. The GM Feras refused to speak with me and never returned my calls. Ended up going to Arrigo and it was night and day, a clean honest transaction with a reputable dealership - highly recommend not bothering with Rick Case. More
Other Employees Tagged: Luis Giraldo, Donnie Barnes, Jose Tavarez, Jorge Villegas, James Robichaud, Joe Lovric, Claude Toussaint, Andrii Pavlenko, Jhon Morelo
March 01, 2024
Service was excellent. Thank Angie Phagoo for your amazing service Good job wish the best for you Thank Angie Phagoo for your amazing service Good job wish the best for you More
Other Employees Tagged: Tony King, Luis Giraldo, Donnie Barnes, Easton Jones, Joel Harrison, Joe Lovric, Jack Gonzalez, Jhon Morelo, Yeison Gomez
October 03, 2023
Do not buy from this dealership. Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors More
Other Employees Tagged: Jose Tavarez, Omar Hajira
August 23, 2022
I’ve been doing business with Rick Case for over 6 years and I love every Hyundai Tucson I have purchased. They’re very helpful and courteous. I will give them a perfect 10 for their excellent job. and I love every Hyundai Tucson I have purchased. They’re very helpful and courteous. I will give them a perfect 10 for their excellent job. More
Other Employees Tagged: Donnie Barnes , Ankur Lakhani
July 18, 2022
The best they was very nice and they finish my car in time thank you so much time thank you so much More
Other Employees Tagged: Tony King, Luis Giraldo, Donnie Barnes, Omari Samuel, Easton Jones, Joe Lovric, Jack Gonzalez, Jhon Morelo, Yeison Gomez , Faris Abu oun
June 25, 2022
Very Professional everybody’s nice and you tried there best to make the customers happy. best to make the customers happy. More
Other Employees Tagged: Fares Abualown
May 09, 2022
We were very happy with the way they had answered all our questions. Our sales person Abdel was a very nice person, he really cared about making us happy and comfortable throughout the whole process. I would questions. Our sales person Abdel was a very nice person, he really cared about making us happy and comfortable throughout the whole process. I would highly recommend this company. Thank you so much Abdel! More
April 13, 2022
This is my fours car and I’ve always had a good experience friendly people and on time Honest mechanics and sales people that you don’t find too many for maintenance or anything to do with my car I experience friendly people and on time Honest mechanics and sales people that you don’t find too many for maintenance or anything to do with my car I wouldn’t take it any other place More
Other Employees Tagged: Tyler Smith