Aaron Younger

they made it right for me ty for honoring your word . I'm am satisfied I'm am satisfied More

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Unfortunately my experience with Al Packer, located at 9801 Pulaski hway Baltimore, MD, 21220 was not very good From the staff not communicating truthful and non conflicting fact / quotes to the cust 9801 Pulaski hway Baltimore, MD, 21220 was not very good From the staff not communicating truthful and non conflicting fact / quotes to the customer, Over all, Sales, Servie ( 2 days after a purchase ) and finance professionalism, and forcefulness, stating, " just sign here, just sign here" overall I am very disappointed in this dealership. Ps It seem as though their concerned was about A Sale., No service, even after 2nd day of purchase, just sign and go....... Signed, Very Unhappy Customer More

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Has been a Great Experience at Al Packer White Marsh. My first trip into the service department to received a undercoating, I was greeted and everyone seem very helpful, It was a great experience, one tha My first trip into the service department to received a undercoating, I was greeted and everyone seem very helpful, It was a great experience, one that not used to when you go to a dealership. Al Packer white marsh should be very proud of their staff. from buying the car to service dept. great help and so welcoming. More

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If you’re in the market, Lance Johnson in sales and Aaron Younger in service. Very helpful. Made things easy. Would definitely buy there again! Younger in service. Very helpful. Made things easy. Would definitely buy there again! More

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Strange shutdown Aaron Younger was so supportive to work with. My 2019 Ford Edge shut down completely at a traffic signal. I was able to put it in park and restart Aaron Younger was so supportive to work with. My 2019 Ford Edge shut down completely at a traffic signal. I was able to put it in park and restart but had to make sure the auto shut down was off. Aaron had never heard of it doing that. When it did it again the next morning he researched the problem and had me come in and test drive it with a tech. Luckily it did it again and it got to spend the night. They found out it was the battery - and replaced it and so far everything is fine. More

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Aaron was very helpful. We didnt resolve the issue there but he pointed me in the right direction to resolve the issue. Good customer service but he pointed me in the right direction to resolve the issue. Good customer service More

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Vehicle Purchase I really enjoyed working with salesman Tom Miller in purchasing my Ford Edge ST. He was very knowledgeable about the vehicle and patiently answered a I really enjoyed working with salesman Tom Miller in purchasing my Ford Edge ST. He was very knowledgeable about the vehicle and patiently answered all my questions. Tom even took the time to call me at home to clarify something I had mentioned in a conversation three days earlier. I am very pleased with the whole buying experience. More

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New Expedition under, outside , andinside protection service We had an appointment, arrived on time and was greeted by Aaron Younger in the service department. Aaron explained that because of the rain, the veh We had an appointment, arrived on time and was greeted by Aaron Younger in the service department. Aaron explained that because of the rain, the vehicle would have to be at Al Packer for possibly 2 days in stead of the original 1 day schedule to ensure vehicle proper undercoating adhesion and overall protection. The rented car would still be at no cost for the 2 days. Received a call around noon on the 2nd day from Aaron as promised and did return the rental with no issues and picked up a nice protected vehicle. I did notice that original factory stickers remained on the rear bumper and under the front / rear license plates and felt that they should have been removed for proper Armor All protection on ALL exterior painted surfaces. I contacted Aaron and I we agreed to that I could later bring the vehicle in to have Armor All applied as noted. Overall nice experience by Aaron Younger and Al Packer. More

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Always a great experience when dealing here! The staff that I typically deal with are very knowledgeable and extremely courteous. That’s the reason that I keep going back. that I typically deal with are very knowledgeable and extremely courteous. That’s the reason that I keep going back. More

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Spray in bedliner and undercoating It looks great and care was taken not to have over spray. Aaron was very informative and polite.. My truck was clean and ready as promised. It looks great and care was taken not to have over spray. Aaron was very informative and polite.. My truck was clean and ready as promised. More

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