Aaron Myers | Page 2

Thank you for great professional and people friendly staffing, my first visit just moved to Hemet,my meet and greet plus service needs was Awesome staffing, my first visit just moved to Hemet,my meet and greet plus service needs was Awesome More

by ToyaCato Verified Customer Verified Customer

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I am so glad that each time I bring my car into the dealer I am 💯 satisfied. I am always pleased with the service I receive from Kevin. dealer I am 💯 satisfied. I am always pleased with the service I receive from Kevin. More

by VALORIETEACH Verified Customer Verified Customer

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I bought a seven year battery from Nissan. It died with only 2 years on it. Temecula Nissan told me they could not find my transaction in the Nissan computer systems under my VIN and that without a receipt only 2 years on it. Temecula Nissan told me they could not find my transaction in the Nissan computer systems under my VIN and that without a receipt I had no warranty. After I got a copy of the receipt I called them back they told me if they even have a battery in stock they don’t honor a warranty for replacement, but could give me a pro rate credit on the price of a new battery and my cost would be 189.00! I only paid 100.00 for it brand new ! Not the first horrible experience with Temecula Nissan! I called Pedder Nissan service and I was treated with respect and kindness and professionalism from the minute they answered the phone. They told me to bring the car to them so they can test the battery and verify the issues for the warranty coverage ! They went out to move the car and found the battery was dead again.😜 So they jump started it and took it into there service dock and replaced the battery with a brand new battery. The best surprise was when I went to pay and was pleasantly relieved to find the warranty coverage paid in full for the battery and the installation ! This was the second time Pedder Nissan Service Dept. Got it right from the start to finish! You can trust this Mechanic shop! They have a solid Ethics code! For this reason when my 2011 Murano Nissan needs anything “which is few and far between” I will take my car to the people I can trust to not over charge me, sell me parts and repair labor I don’t need! Or like at Temecula Nissan quote me 500.00 for a replacement max air flow sensor, tell me that part is not covered under my drivetrain warranty ... then have me a receipt showing that they charged 1800.00 to Nissan warranty AND TOOK 548.00 cash from me! Listing a full fuel system overhaul which they never even did! I almost wrote NISSAN OFF for good.. and I am a lifetime NISSAN ONLY OWNER! I am still a little shaken by the experience but Pedder Nissan has restored some faith in the NISSAN name for me. My 2011 MURANO has only 98,000 miles on it. IT RUNS LIKE A NEW CAR! Other then basic maintenance this NISSAN MURANO lives up to its Nissan Name! When I do decide to part with my beloved Murano, it will be Pedder Nissan that I buy my brand new Nissan from! (BECAUSE OF THIS SERVICE DEPARTMENT STAFF MEMBER PROVIDING THE OUTSTANDING CUSTOMER CARE EXPERIENCE)! More

by LisaWells Verified Customer Verified Customer

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Ms. Barbara, in The Service Center Department was a Blessing & an Angel in Disguise. Her professionalism well on point, & her humor just elevated the room. Blessing & an Angel in Disguise. Her professionalism well on point, & her humor just elevated the room. More

by VERQUINCYAAITES21 Verified Customer Verified Customer

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AS OF TODAY JULY 15TH 2020, I WAS MORE THAN SATISFIED WITH THE OUTSTANDING PERFORMANCE WITH PEDDER NISSAN. HAD A 9:00 AM APPOINTMENT TO CHECK OUT MY BRAKES. WAS TOLD IT WOULD TAKE APPROXIMATELY 1 AND A H WITH THE OUTSTANDING PERFORMANCE WITH PEDDER NISSAN. HAD A 9:00 AM APPOINTMENT TO CHECK OUT MY BRAKES. WAS TOLD IT WOULD TAKE APPROXIMATELY 1 AND A HALF HOURS?. WAITED UNTIL 12:00 PM NOON TO SEE IF MY CAR WAS READY, AND IT HADNT EVEN BEEN PULLED INTO THE GARAGE YET!!!. ONLY FOR THE MECHANICS TO NOW TAKE IT IN. WITHIN 10 MINUTES THEY TOLD ME MY BRAKES WERE FINE!! I SAT IN THE HOT HEAT OF HEMET,CA FOR SOMETHING THEY COULD HAVE TOLD ME HOURS BEFORE!!. WASTED TIME & GAS ONLY TO BE STUCK IN TRAFFIC ALL THE WAY BACK TO RIALTO, CA. THE SALES TEAM & FINANCING DEPARTMENT IS EXCELLENT BUT THAT SERVICE DEPARTMENT & MECHANICS," SUCKS" WITH POOR SERVICE!!!. THAT DEPARTMENT ALONE BRINGS DOWN THE ENTIRE DEALERSHIP!!!. More

by keciamoore17 Verified Customer Verified Customer

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Had such a great experience got exactly what I was looking for at the price that I wanted to be at all staff was very helpful looking for at the price that I wanted to be at all staff was very helpful More

by alexisperez260 Verified Customer Verified Customer

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The service was excellent but getting into financing to sign the contract we waited 4 hours to get in. This dept need more improvement thanks sign the contract we waited 4 hours to get in. This dept need more improvement thanks More

by RONCAPONONG Verified Customer Verified Customer

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