Aaron Hawk
Aaron Hawk at Royal Automotive
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Aaron Hawk

Sales Manager

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

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rated
96 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

9 yrs, 3 mos

not yet
rated

96 Reviews

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96 Reviews of Aaron Hawk

November 18, 2024

Dealership Rating
Employee Rating

Carter and the whole team at Royal Automotive were great to work with. They listened to what we were looking for and found the perfect vehicle for me and my family within minutes and in our price range. The More

by jeremy.mclane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

September 14, 2022

Dealership Rating
Employee Rating

Royal Automotive was very friendly and helpful. Prompt response to my inquiry and willing to meet me on my schedule. Carter was very helpful and responsive to our goals in the car purchase, wor More

by mark_berthiaume
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

May 31, 2022

Dealership Rating
Employee Rating

My experience with Carter Ward at Royal Automotive was exceptional! Carter was the most helpful and knowledgeable salesman I’ve ever worked with. The entire process was quick and easy. I would highly reco More

by calliedollar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Morgan, Carter Ward

May 11, 2022

Dealership Rating
Employee Rating

The whole process was quick and painless. They gave me a fair deal. Highly recommend. More

by todd56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

April 19, 2021

Dealership Rating
Employee Rating

Our buying experience was outstanding. They got us taken care of very fast and professionally. It was the most pleasurable used car purchase I’ve ever made. Thank you David! More

by John Morse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Thomas

Apr 19, 2021

Royal Automotive responded

What an excellent review, John! We are so happy to hear that David delivered five-star service and we truly appreciate you giving him a shout-out. Thank you from our entire Royal Volkswagen team!

December 30, 2020

Dealership Rating
Employee Rating

This was the worst service experience we have ever had. We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, More

by oneroxys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Elliott

December 09, 2020

Dealership Rating
Employee Rating

There service & sales departments have always gone well beyond the norm John Hurd the service coordinator that handled my appointment today was extremely helpful & courteous More

by gene7451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Dec 10, 2020

Royal Automotive responded

Thank you for the review! We are grateful to have you as a customer here at Royal Volkswagen, and we couldn't be more pleased to hear that John took such good care of you. We will be sure to pass along your kind words, and we look forward to your next visit!

September 09, 2020

Dealership Rating
Employee Rating

Very grateful for the amount of attention Matt provided for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. More

by schyler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Coulter, Matt Morgan

Sep 10, 2020

Royal Automotive responded

Thank you for taking the time to leave us a review and congratulations on your new car! It is great to hear that Matt delivered such an attentive purchase experience. We appreciate your business and hope to see you back at Royal Volkswagen!

August 19, 2020

Dealership Rating
Employee Rating

I had such a pleasant experience today at Royal Automotive. Guys if you need a hassle free, professional to help you with your vehicle please contact Carter Ward. He really does care about your nee More

by Robbie.williams53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

Aug 19, 2020

Royal Automotive responded

Thank you so much for recommending Carter! We love to hear that he took excellent care of you and helped you get into a great vehicle. All of us at Royal Volkswagen appreciate your support and hope that you are enjoying your new car.

August 11, 2020

Dealership Rating
Employee Rating

Mr. Carter was very professional and genuine. He really cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell More

by anthonyledavis
Recommend Dealer
Yes

Other Employees Tagged: Micah Murphy, Carter Ward

Aug 11, 2020

Royal Automotive responded

Anthony - We love to hear that Carter helped make your purchasing experience such a success. Thank you for the wonderful feedback and for recommending his services to your friends! Our team at Royal Volkswagen wishes you safe travels.

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