Aaron Carter

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a phenomenal experience at Gerald Kia of Matteson. It's great to know that Josh and the rest of our team were able to make the process seamless for you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Gerald Kia of Matteson responded

Alyce082808 - Can you please reach out to me. I would love to have someone go over your features so you can enjoy the benefits of all the great options you have! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our staff, especially Lia, made a positive impression. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

HARISSHARON852 - I apologize about the time it took to get that oil change done. Please reach out to me directly if there is something I can do to assist you further. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

Gerald Kia of Matteson responded

Jill - I am sorry to hear your experience was less than favorable. I did receive your voicemail and was working numbers $3000 under invoice before incentive for you with near retail on your trade. I asked my sales manager Dan to convey that to you but it sounded like he wasn't able to get back to you in time. Sorry about that. At least it sounds like you ended up getting the vehicle you wanted even if you didn't get our discount and Lifetime Warranty. Best wishes to you. If there's anything I can do to help or if you haven't taken delivery yet and can still get over to see us let me know. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com