Good service, great team services, complete recalls in a
timely manner. Service department work well with and great customer service
timely manner. Service department work well with and great customer service
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by valsj61
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Gerald Kia of Matteson responded
Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future!
Sincerely, The Team at Gerald Kia of Matteson
I recently purchased a vehicle from Gerald Kia of
Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t
Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and truly focused on helping me find the right car—not just making a sale.
Aaron took the time to understand what I was looking for, answered all my questions honestly, and never pressured me into anything. The whole process was smooth, transparent, and actually enjoyable (which is rare when buying a car!).
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by Mrs
Verified Customer
Verified Customer
Jun 24, 2025 -
Gerald Kia of Matteson responded
Thank you for your wonderful review! We are thrilled to hear about your positive experience at Gerald Kia of Matteson with Aaron. Our team strives to provide friendly and knowledgeable service, and it's great to know that Aaron made your car buying experience smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle!
Sincerely, The Team at Gerald Kia of Matteson
Your service department is awesome.
Shelly is a great person to deal with she is very knowledgeable and stays on top of her clients needs
Shelly is a great person to deal with she is very knowledgeable and stays on top of her clients needs
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by Kia1234
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
Gerald Kia of Matteson responded
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service department and that Shelly made a great impression. At Gerald Kia of Matteson, we strive to meet our clients' needs, and it's wonderful to know we succeeded with you. We look forward to serving you again in the future!
Sincerely, The Team at Gerald Kia of Matteson
Our salesman Orlando was great!
He was very patient with us. Changed the car I was interested in twice.
He was very patient with us. Changed the car I was interested in twice.
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by Monica_ensminger
Verified Customer
Verified Customer
Jun 20, 2025 -
Gerald Kia of Matteson responded
Thank you, Monica! We truly appreciate your kind words about Orlando and are delighted to hear that he provided you with excellent service at Gerald Kia of Matteson. We strive to ensure our customers feel comfortable and supported during their car buying journey. We look forward to seeing you again and hope you enjoy your new vehicle!
Sincerely, The Team at Gerald Kia of Matteson
People were great and willing to work with you.
They were very professional and honest!
They were very professional and honest!
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by pmoney1003
Verified Customer
Verified Customer
Jun 08, 2025 -
Gerald Kia of Matteson responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Gerald Kia of Matteson. We pride ourselves on providing professional and honest service, and it’s great to know that it made an impact on you. We look forward to assisting you again in the future!
Sincerely, The Team at Gerald Kia of Matteson
Everyone at Gerald Kia in Matteson was great to work
with. Aaron Carter made buying a new car a great experience. I would recommend anyone to this dealership 10/10 experience.
with. Aaron Carter made buying a new car a great experience. I would recommend anyone to this dealership 10/10 experience.
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by linaram01
Verified Customer
Verified Customer
Jun 07, 2025 -
Gerald Kia of Matteson responded
Thank you so much for your wonderful review! We're thrilled to hear that your experience at Gerald Kia of Matteson was great and that Aaron made your car buying journey enjoyable. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely, The Team at Gerald Kia of Matteson
Great communication from the first phone call until I
picked up the car. Could not have had a better experience.
picked up the car. Could not have had a better experience.
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by jackjkraus
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Did not interact
Jun 02, 2025 -
Gerald Kia of Matteson responded
Thank you for your wonderful feedback, Jack! We're thrilled to hear that you had great communication throughout your experience with us at Gerald Kia of Matteson. It’s our goal to provide the best service possible, and we’re glad to know we met your expectations. We look forward to assisting you again in the future!
Sincerely,
The Team at Gerald Kia of Matteson
Chris was excellent.
He got us in and out quickly. He was also very accommodating.
He got us in and out quickly. He was also very accommodating.
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by tnenglish1015
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Gerald Kia of Matteson responded
Thank you for your fantastic review! We're thrilled to hear that Chris provided excellent service and got you in and out quickly. At Gerald Kia of Matteson, we strive to accommodate our customers' needs. We hope to see you again soon!
Sincerely,
The Team at Gerald Kia of Matteson
The employees were very courteous and very attentive.
And explained everything very well.I really appreciate that thank you
And explained everything very well.I really appreciate that thank you
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by LULAA.CAREY
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Gerald Kia of Matteson responded
Thank you for your wonderful feedback, Lulaa! We’re thrilled to hear that our team at Gerald Kia of Matteson was courteous and attentive, providing you with clear explanations. Your appreciation means a lot to us. We look forward to serving you again in the future!
Sincerely,
The Team at Gerald Kia of Matteson
We would definitely use this dealership in the future!
They were friendly knowledgeable and helpful! Smooth transaction.
They were friendly knowledgeable and helpful! Smooth transaction.
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by fredrickrealtor
Verified Customer
Verified Customer
May 21, 2025 -
Gerald Kia of Matteson responded
Thank you for the wonderful review! We are thrilled to hear that you found Gerald Kia of Matteson to be friendly, knowledgeable, and helpful, and that your transaction went smoothly. We appreciate your trust in us and look forward to serving you again in the future!
Sincerely, The Team at Gerald Kia of Matteson