Aaron Brown

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the 5-star review! We're so glad to hear that Matt and the entire team were able to help you find the perfect vehicle within your price range. It means a lot to know you’re happy with your experience—we truly appreciate your kind words and hope you enjoy your new ride to the fullest!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the great feedback and 5-star review Tony! We're glad to hear that our team was professional, helpful, and made your truck-buying experience a positive one. It was a pleasure helping you find the right fit, and we truly appreciate you choosing us. Enjoy your new truck, and don’t hesitate to reach out if you need anything!

Route 18 Chrysler Jeep Dodge Ram responded

Wow—thank you so much for your continued loyalty and for sharing such kind words! We’re truly honored to be your go-to dealership, not just for you but for your whole family. It means the world to us that you drive an hour just to work with our team—that's the ultimate compliment. We always strive to treat our customers like family, so hearing that reflected in your experience is incredibly rewarding. From sales to service, we're here for you every step of the way. Thanks again for your trust and support—we look forward to seeing you again soon!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the amazing 5-star review Daniel! We're so happy to hear you loved your experience with us. Our team works hard to be attentive, friendly, and helpful every step of the way, and it means a lot to know we made a great impression. We truly appreciate the wonderful recommendation and hope you’re enjoying your new vehicle!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your continued support and 5-star review Jose! We're thrilled to hear that you had another excellent experience with us. Providing fast and helpful service is always our goal, and it means a lot to know we’re hitting the mark. We truly appreciate your loyalty and look forward to seeing you again soon!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for being such a loyal customer over the years and for the 5-star review! We truly appreciate your continued trust in us. We're glad you've always enjoyed the exceptional service we strive to provide. We also appreciate your honest feedback about the service center, and we’ll work on improving that area to ensure a more consistent experience for you in the future.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great feedback and 5-star review! We're so glad to hear that Aaron, Daniel, and Sophia took such good care of you! Congratulations on your third car with Route 18! We truly appreciate your loyalty and are always here to help with your future car needs. Enjoy your new ride!

Route 18 Chrysler Jeep Dodge Ram responded

We’re truly sorry to hear about your experience, and we understand your frustration. We strive to keep our promises and provide excellent service, so it's disappointing to hear we fell short. If you’re open to it, we’d appreciate the opportunity to discuss your experience further and work towards resolving the issue. Please feel free to reach out to us directly. We value your feedback and hope to make things right.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your wonderful experience and for the 5-star review! We're thrilled to hear that Mike made such a positive impact from start to finish and that he helped you find your dream car. It’s also great to know that Dave provided helpful, honest information about the extended warranty, ensuring you made the best decision for your new car. We look forward to welcoming you back for all your future car needs! If you ever need anything, don’t hesitate to reach out and enjoy your new car!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback and 5-star review! We’re thrilled to hear that you had a great experience with us from start to finish. Our team is dedicated to providing exceptional service, and it's wonderful to know that we were able to meet your expectations. We look forward to welcoming you back soon and assisting with all your future automotive needs!