Aaron Bisesti

I did not get any return phone calls concerning my cars issue. I had to reach out to Genesis Corp Cust Care. Then I received a call; issue still not resolved. issue. I had to reach out to Genesis Corp Cust Care. Then I received a call; issue still not resolved. More

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Carl was an amazing salesman. He answered all questions and showed me the details of the car. I’m so glad he was our salesman He answered all questions and showed me the details of the car. I’m so glad he was our salesman More

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I know Shayle personally & I asked him about information in regards to buying a car and the process while dealing with some outside circumstances. When I’m ready to buy I’m coming to Shayle because I know a in regards to buying a car and the process while dealing with some outside circumstances. When I’m ready to buy I’m coming to Shayle because I know and trust and I’ll be treated the right way. More

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Paramount - Hyundai is a great establishment that not only treats their customers with care but also the vehicles of their customers! Great staff and an even better environment. only treats their customers with care but also the vehicles of their customers! Great staff and an even better environment. More

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The rep , Matt Church was attentive and informative of the Genesis gv80 we purchased. No question went unanswered about the vehicle, its features, trim levels and the purchasing process. It was a pleasure the Genesis gv80 we purchased. No question went unanswered about the vehicle, its features, trim levels and the purchasing process. It was a pleasure talking with him and we are enjoying our purchase. More

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Jamie did an amazing job. Made the process absolutely painless and couldn’t have asked for a better experience. I highly recommend seeing Jamie with Genesis of Hickory you won Made the process absolutely painless and couldn’t have asked for a better experience. I highly recommend seeing Jamie with Genesis of Hickory you won’t be disappointed. Before being able to pick up my new 2025 Genesis GV70 EV he surprised me a detailed video showing just how beautiful it is! Went over detail of it and all. By far the best service I’ve ever received. More

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Great friendly people they stand behind what they saying drive 40 miles to do business with then an that's 40 miles one way I will continue to do business an tell my friends also great friendly people drive 40 miles to do business with then an that's 40 miles one way I will continue to do business an tell my friends also great friendly people More

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Very professional knowledgeable and none pushy. Made sure you were comfortable at the dealership and the facility is very very clean. Very impressed Made sure you were comfortable at the dealership and the facility is very very clean. Very impressed More

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Paramount Hyundai made the car buying experience great. They were responsive to questions I had and they did a great job quickly and conveniently repairing some minor issues after the sale. They were responsive to questions I had and they did a great job quickly and conveniently repairing some minor issues after the sale. More

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We purchased a new 2019 Sonata. In 2020, we started getting an error about the hybrid systems. We took it to the dealership in Valdese multiple times. They informed us nothing was wrong. The car starte getting an error about the hybrid systems. We took it to the dealership in Valdese multiple times. They informed us nothing was wrong. The car started stalling and having further trouble. After taking to the sister dealership in Hickory, the hybrid pump had been bad the whole time. It was barely found in time to be covered by warranty. Almost as they were trying to wait until it was not to inform us it needed to be replaced. Wednesday, February 10th,2021, the car was taken in for service and preventive belt replacements. The service department was told the car was making an odd noise and was vibrating when pressure was applied to the gas pedal. They said it was just a little low on oil and nothing was wrong with the car. That afternoon the car broke down. We were told while on the phone trying to get service and a tow that it had to be a misfiring piston. It was a hole in the engine block. Later told the noise we were hearing and the vibration must have been something. It was as though they did not even attempt to look, or they were trying to out last the warranty to be able to charge more for parts and labor than the contract with the manufacturer provides. The constant timing of requested warranty covered repairs be missed when the warranty is close to expiration does not seem to be accident. More

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