Aaron Avanzado
Aaron Avanzado at Mercedes-Benz of Portland
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Aaron Avanzado

Team Lead/Service Technician

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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3.9
30 Reviews
3.9

30 Reviews

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30 Reviews of Aaron Avanzado

December 03, 2024

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Employee Rating

I hope to find an authorized Mercedes service center before my next service. I’m not likely to return after poor service two years in a row. More

by NOEMAIL_6669421
Service Price Transparency
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Service Time
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Recommend Dealer
No
Dec 06, 2024

Mercedes-Benz of Portland responded

It's disappointing to hear about your experience with our service, and we sincerely apologize for any inconvenience caused. We strive to provide top-notch care, so it's concerning that we've fallen short of expectations. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Eric Trueblood - Service Manager - 503-228-8351

July 17, 2024

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Been reaching out to them for some issues but they haven’t contacted me back. More

by Rss
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 22, 2024

Mercedes-Benz of Portland responded

We apologize for the delay in communication and would like the chance to address your concerns personally. Please reach out at your earliest convenience. Thank you, Eric Trueblood - Service Manager - 503-228-8351

June 06, 2024

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Employee Rating

I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime More

by Kinseybud
Service Price Transparency
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Recommend Dealer
No

November 18, 2023

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Service was great I was taken care in a timely matter. Will use Mercedes of for all my car needs More

by KENLEVIAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andy Acevedo , Mark Tower, Mekonnen Wossene

Nov 20, 2023

Mercedes-Benz of Portland responded

We are glad to hear that your service experience at Mercedes-Benz of Portland was timely and that you will come back. Until next time, travel safe!

October 14, 2023

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I appreciate the repair that was done well and I didn’t have to go back for the second time. Staff was very professional and honest about what needed to be done on My car. More

by NEGUTS3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andy Acevedo , Mekonnen Wossene

Oct 16, 2023

Mercedes-Benz of Portland responded

Thank you for placing your trust in our team to get your vehicles repair completed correctly and promptly. For any future service needs, we hope you will continue to look to Mercedes-Benz of Portland.

September 27, 2023

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Excellent Service Agents, especially Cecelia. There took excellent care of my car and of me! The best More

by GERIRANDLES
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Dike, Zachery Lee

Sep 28, 2023

Mercedes-Benz of Portland responded

Providing you and your vehicle with excellent care was our pleasure! Thank you again for choosing Mercedes-Benz of Portland, and for taking the time to recognize our team member, Cecelia.

August 14, 2023

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Employee Rating

Good dealership,good people,very helpful and nice. keep up the good work. Good job. More

by JZFUTTER9890
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 15, 2023

Mercedes-Benz of Portland responded

Hello! Thank you for your positive feedback. We're glad to hear that you had a good experience with our dealership and that our team was helpful and nice. We appreciate your kind words and encouragement. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We're here to ensure your continued satisfaction.

August 11, 2023

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Employee Rating

Welcoming, friendly, and on time with delivering the service. Sorry, I guess I didn't fulfill the 15 word minimum!! More

by LAURIJEANS
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Mercedes-Benz of Portland responded

Hi Lauri! Thank you for your concise feedback. We're glad to hear that you found our service welcoming, friendly, and on time. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We're here to provide you with excellent service.

June 25, 2023

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Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over More

by Lovebenzforlife
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Hans Gartner, Andy Acevedo , Mark Tower, Mekonnen Wossene

Jun 26, 2023

Mercedes-Benz of Portland responded

Our team at Mercedes-Benz of Portland is thrilled to have your business! We appreciate your kind and thorough review, and thank you for your compliments. It is our pleasure to provide helpful, knowledgeable, and friendly service that lifts the hassle of visiting a dealership. Come again soon, friend. We will be ready for you with that same five-star service!

June 08, 2023

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Employee Rating

Mark was great! He got everything done as promised and on time! Mark is my favorite service advisor! More

by ADRIN7073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Araujo Suarez , Daniel Demeulle, Mark Tower

Jun 08, 2023

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us! We're thrilled to hear that Mark was so helpful and we'll make sure to pass on the review to him. We look forward to seeing you again soon!

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