AMEER AL-Hadi

John 14:6 and Romans 10:9-10 John 3:16 El Shaddai John 1;1 1;1 More

by fsalferny Verified Customer Verified Customer

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I was treated with such respect. The guys actually listened to my wants and needs and made the deal happen for me. I love the philosophy of Toyota "Kaizen". That is actually my grand The guys actually listened to my wants and needs and made the deal happen for me. I love the philosophy of Toyota "Kaizen". That is actually my grandson's name. Toyota made a change in my life for the better More

by sharrellrogers84 Verified Customer Verified Customer

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Ameer customer service was excellent. He found a car that we could afford and since we couldn’t get right away he worked with us so we could get together what we needed. We kept him updat He found a car that we could afford and since we couldn’t get right away he worked with us so we could get together what we needed. We kept him updated and a week later we were able to buy and drive the car off the lot. Thank you Ameer for all your help. Keep up the good work. More

by hargravekim48 Verified Customer Verified Customer

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Great environment! Ameer was a great help with finding a car my family would love! Ameer was a great help with finding a car my family would love! More

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👏👏👏👏👏For everyone who help me with my new car purchase. Sam, Prince, Aubrey and Ameer are wonderful! This is a highly professional team. Highly recommend! purchase. Sam, Prince, Aubrey and Ameer are wonderful! This is a highly professional team. Highly recommend! More

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Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manage Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress. More

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Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had with people in a long time thank to pj and everyone that was their everyone was very kind and helpful. More

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friendly, professionals for both sale and finance. department. I'm a returned customer from this dealer(Toyota of Rockwall) department. I'm a returned customer from this dealer(Toyota of Rockwall) More

by THNGO2005 Verified Customer Verified Customer

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The best Team ever! Thank you for amazing service. My husband and I love our new rides. Thank you for amazing service. My husband and I love our new rides. More

by Mryals07 Verified Customer Verified Customer

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James is an amazing salesperson who took care of us throughout the process of leasing a new car. The entire team was very professional. I would highly recommend Toyota of Rockwall next time you are loo throughout the process of leasing a new car. The entire team was very professional. I would highly recommend Toyota of Rockwall next time you are looking to purchase/lease a vehicle. More

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