ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
299 Reviews
4.8

299 Reviews

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299 Reviews of ALICIA CHAPMAN-JONES

February 06, 2025

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Employee Rating

The service was first class and Alicia was helpful and very attentive to my needs for my time. More

by RUFFIN0964
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Recommend Dealer
Yes

February 05, 2025

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The entire staff were very polite and kept good me up to date on my car when it was getting repaired More

by wjayquane
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Recommend Dealer
Yes

February 04, 2025

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Excellent service and friendly staff. I really love the pickup and delivery service that is offered. More

by CHRYSTYUS
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Recommend Dealer
Yes

February 02, 2025

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The work was done pretty quickly, check-in was easy and simple, and the waiting room was very nice and comfortable. More

by robclark134
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Recommend Dealer
Yes

February 02, 2025

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The service team is always friendly and professional. I am always greeted by name and they take great care of my vehicles and me, every time. More

by kmcguffee
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

January 31, 2025

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My service appointment lasted about the time they said my car would be ready in an hour. More

by creationsbybev
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Recommend Dealer
Yes

January 31, 2025

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The service people were very friendly and knowledgeable. The servicing of my vehicle was done in a timely manner. I am very pleased More

by HARKNI
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Recommend Dealer
Yes

Other Employees Tagged: Patrick George, Kim Boone, JARED STARK , CHRIS VANDENHEEDE

January 30, 2025

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Alisha was a pleasure to work with , one of the best I e experienced period More

by Mattdriley23
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Recommend Dealer
Yes

January 30, 2025

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Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More

by STEPHANIEDYE
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Recommend Dealer
Yes

January 30, 2025

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Being a previous buyer at that dealership, it was comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. More

by kjones
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Recommend Dealer
Yes

Other Employees Tagged: JOE JENSEN, DAKOTA BOOTH

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