ALICIA CHAPMAN-JONES

Service was promptly done and personnel were very professional. I'm a long-term customer and enjoy Service from Southern Ford. professional. I'm a long-term customer and enjoy Service from Southern Ford. More

by KNIGHTAK1 Verified Customer Verified Customer

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We have been purchasing vehicles from this location since 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. More

by VJEDWRDS Verified Customer Verified Customer

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Work is excellent. They keep you informed about the progress of the repair work. Everyone is courteous and helpful They keep you informed about the progress of the repair work. Everyone is courteous and helpful More

by WPITSSC2 Verified Customer Verified Customer

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Southern Ford is a dealership that prides itself on fairness, professionalism, and reliability. With transparent pricing, honest trade-in evaluations, and no hidden fees, customers can trust they’re ge fairness, professionalism, and reliability. With transparent pricing, honest trade-in evaluations, and no hidden fees, customers can trust they’re getting the best value. The team’s professionalism shines through their knowledge, courtesy, and dedication to creating a seamless car-buying and servicing experience. Southern Ford’s service department offers expert care, ensuring vehicles are maintained efficiently and with clear communication. Committed to the community, they prioritize customer satisfaction, making Southern Ford a trusted partner for all automotive needs. More

by rodney.potter94 Verified Customer Verified Customer

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Loved my experience with Southern Ford, my truck was serviced in a timely fashion, I was notified about everything along the way by Alicia Chapman Jones, she is amazing. The pricing here was surprisingl serviced in a timely fashion, I was notified about everything along the way by Alicia Chapman Jones, she is amazing. The pricing here was surprisingly, very affordable. I will only be coming here when it comes to my vehicle from now on & they filled up my tank. Thank you much More

by Daijonaecanderson Verified Customer Verified Customer

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I like their use of technology to manage appointments and scheduling service for my vehicle. scheduling service for my vehicle. More

by NAVYNCRN2006 Verified Customer Verified Customer

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It’s convenient for me to get my 2024 Lincoln serviced versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. More

by DannyAmbrose Verified Customer Verified Customer

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Took my tire in, unscheduled, and they had it fixed and I was out in less than an hour. was out in less than an hour. More

by Dwbridges Verified Customer Verified Customer

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Great friendly staff. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. More

by 62kathyc Verified Customer Verified Customer

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My experience with the staff was a pleasant one. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. More

by bdkellam Verified Customer Verified Customer

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