ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
303 Reviews
4.8

303 Reviews

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303 Reviews of ALICIA CHAPMAN-JONES

February 15, 2025

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Employee Rating

Way over priced for service and diagnostic checks. Repairs not explained in depth. They do t take to time to give you details about your recommended repairs. I don't think the service reps know much a More

by mikeindo
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Recommend Dealer
No

February 12, 2025

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very friendly and outgoing. .met all my needs. I liked the experience and the communication More

by sahirmuhammad
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Recommend Dealer
Yes

February 10, 2025

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Good and knowledgeable service advisor, service completed in a very timely fashion. Will definitely continue to have my vehicles serviced here More

by HARKNI
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Recommend Dealer
Yes

February 09, 2025

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Came in for a State Inspection and they got me right in and Mrs Jones was very nice. More

by BLOODRACING48
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Recommend Dealer
Yes

February 06, 2025

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The service was first class and Alicia was helpful and very attentive to my needs for my time. More

by RUFFIN0964
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Recommend Dealer
Yes

February 05, 2025

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The entire staff were very polite and kept good me up to date on my car when it was getting repaired More

by wjayquane
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Recommend Dealer
Yes

February 04, 2025

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Excellent service and friendly staff. I really love the pickup and delivery service that is offered. More

by CHRYSTYUS
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Recommend Dealer
Yes

February 02, 2025

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The work was done pretty quickly, check-in was easy and simple, and the waiting room was very nice and comfortable. More

by robclark134
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Recommend Dealer
Yes

February 02, 2025

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The service team is always friendly and professional. I am always greeted by name and they take great care of my vehicles and me, every time. More

by kmcguffee
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

January 31, 2025

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My service appointment lasted about the time they said my car would be ready in an hour. More

by creationsbybev
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Recommend Dealer
Yes
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