AJ Vanhart
AJ Vanhart at Conicelli Toyota of Springfield
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AJ Vanhart

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of AJ Vanhart

December 29, 2024

Dealership Rating
Employee Rating

The dealer did not have our appointment in their system, resulting in extra wait time. More

by angela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Conicelli Toyota of Springfield responded

Your concerns were sent to our service manager Jack DePre. I am sure someone will be reaching out to assist you. Paula d., Customer Relations

December 21, 2024

Dealership Rating
Employee Rating

The service department Always takes great care of my vehicle, the waiting lounge is large and comfortable and the valet is also large and accommodating More

by DANWOOD1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d, Customer Relations

December 16, 2024

Dealership Rating
Employee Rating

Everything was good no problem did not have to wait long the guys at Toyota were great More

by CHEFCLARKE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the four star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 10, 2024

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Employee Rating

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T More

by Reeality1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent service experience did not meet your expectations. I shared these concerns with our service manager Jack DePre. I would like to have Jack speak to you. Can you contact me with your name and phone # so I can pass it on to him? Thank you Paula d, Customer Relations

December 07, 2024

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Employee Rating

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w More

by BRYSONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Conicelli Toyota of Springfield responded

We greatly appreciate you taking time to share your experience with our service center at Conicelli Toyota of Springfield. Your kind words and positive feedback lets us know we are achieving our goals in customer satisfaction. Thank you again for your business. Paula d., Customer Relations

December 01, 2024

Dealership Rating
Employee Rating

Everything was good I like the service people but for oil change it shouldn’t take 3 to 4 hours More

by ANZOUMANEMEITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

December 01, 2024

Dealership Rating
Employee Rating

Everything went as expected. I was treated very well by the service and technical staff. More

by downtown3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

November 16, 2024

Dealership Rating
Employee Rating

They were very nice and fast. They were extremely efficient. And I would highly recommend. More

by ADEBARBERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for your business and the kind words. Paula d., Customer Relations

November 07, 2024

Dealership Rating
Employee Rating

Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

October 30, 2024

Dealership Rating
Employee Rating

Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Conicelli Toyota of Springfield responded

Many thanks for the five star review and positive feedback regarding your recent experience. We appreciate your business. Paula d., Customer Relatons

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